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[Front Loading] OE Error (Drain Pump Clogged/Choked)

  • Control Panel Issues
  • OE
  • Troubleshooting
  • Washing Machines
  • Last Updated 05/30/2014

OE Error

 

  • Cause
    Cannot drain if the filter of drain pump is clogged .

             Regular cleaning is necessary in order to avoid laundry residue being accumulated  inside filter.

  • How to clean drain filter

             (When cleaning drain filter, a lot of water can flow on the floor. Be careful with this if you have solid wood floor) 


             - If it’s okay to flow water on the floor

          ① You will see large cork and  residual water hose when you open the cover located in the left side of lower part

                 (In some models, it is located in the right side of service cover)

          ② Turn the large cork to the left to take it out

                Then remove residual water and foreign material. You do not need to touch the residual water hose
          ③ Clean filter and reassemble it

          

            - If it’s not okay to flow water on the floor

          ① You will see large cork and residual water hose when you open the cover located in the left side of lower part

               (In some models, it is located in the right side of service cover)

          ② To prevent floor from getting wet, prepare rub or basin
          ③ Open the cork by pulling the residual water hose forward.
Fill a basin with water.
               ※ Always
hold the hose when cork is opened. (if you miss the hose and it is injected inside, request service)
          ④ If water does not
come out any more, close the cork again and locate it to the original place.

          ⑤ Turn the large cork to the left and disassemble it. Then clean it. Reassemble it after cleaning.

 

 

      Open the cover by coin or finger
        ②
Remove the hose cap and drain off water
        ③
Turn the filter cap counterclockwise to disassemble filter

        ④ Remove foreign material and wash filter in the running water
        ⑤
Assemble filter and close cap

 

 

If the problem is not resolved, please call  LG Support representative on 1800-180 -9999 (Toll Free)

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Disclaimer:

Not all features are available in one product
Not all products are available in the global market
The information is for general information purposes only and created for consumer awareness
Any reliance on information is strictly at its own risk
In no event LGEIL will be liable for any loss or damage including without limitation, indirect or consequential loss or    damage,

  or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this informational video.

The solutions provided herein  might vary based on the models, please verify before implementing.
No part of this text or any of its contents may be reproduced, copied, modified or adapted, without the prior written consent of the author.
The information is provided free of costs and to serve end users.
The information is not meant for any claims or comparison with competition, but to facilitate the customer to understand  product features.

 

 

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