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What should I do when Internet speed is slow and images are not shown?

  • Connectivity
  • Data\ Internet connection
  • Operation
  • Mobile Accessories, Mobile Phones, Smart Watches
  • Last Updated 06/24/2015
    What should I do when Internet speed is slow and images are not shown?

 

symptom Symptom

 

              Internet speed is slow or error occurs with images.

 

cause Cause

              An accumulated data cache1) can slow down your internet speed or cause image errors.

              1) What is Cache?

                  Cache means temporarily saved data. It helps to reduce loading time when you use the same information.

                  However, accumulated cache will can slow down the operation as time passes.

 

how to fix How to fix

 

              1. Reset the browser to its default.

                  1) Open Internet App.

                       internet speed

 

                  2) Select Option Button internet speed on the Internet App.

                      ※ Option button may be located at upper right or upper left corner of the screen depending on the setting.

                  3) Tap Settings from the list.

                       internet speed

 

                  4) Tap Advanced.

                      internet speed

 

                  5) Tap Reset to Default on Advanced menu.

                      internet speed

 

                  6) Tap Yes and the data cache will be deleted.

 

              2. Clear Data/Cache

                  If log-in information, bookmarks, and unnecessary caches are not removed, errors may occur and internet may slow down.

                  Please clear internet app cache and data.

 

                  1) From the Home screen, open App

                  2) Select Setting from the list.

                       internet speed

 

                  3) Go to General and tab Apps.

                      internet speed

 

                  4) From Downloaded tap, slide left to view ALL.

                      Select Internet.

                      internet speed

 

                  5) Tap Clear data and Clear cache.

                      internet speed

                      ※ Clear data will remove all bookmarks and saved internet settings.

                           If your internet is still slow after you clear cache, internet connection may be using 3G network depending on your phone plans.

                           Please check with your service provider.

 

If the problem is not resolved, please call  LG Support representative on 1800-180 -9999 (Toll Free)

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Disclaimer:

Not all features are available in one product
Not all products are available in the global market
The information is for general information purposes only and created for consumer awareness
Any reliance on information is strictly at its own risk
In no event LGEIL will be liable for any loss or damage including without limitation, indirect or consequential loss or   damage,

  or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this informational video.

The solutions provided herein  might vary based on the models, please verify before implementing.
No part of this text or any of its contents may be reproduced, copied, modified or adapted, without the prior written consent of the author.
The information is provided free of costs and to serve end users.
The information is not meant for any claims or comparison with competition, but to facilitate the customer to understand  product features.

 

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