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Receive help on your LG product
Receive help on your LG product
Learn about LG product's latest software information and tips.
For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.
Learn more about warranty information
WAY 1.FOTAIt allows you to conveniently update your phone's software to a newer version via Firmware Over-the-Air (FOTA) without connecting with to USB datge cable. Learn more
WAY 2.USB DriverLG PC Suite is a smart application designed to be interlocked with LG devices (mobile phones and tablets) for convenient management of multimedia contents and other applications.
LGD690 (G3 Stylus) - Hard Reset Guide : In case a user faces on issue of phone not responding or the phone gets locked if the user forgets his pattern lock, then the phone can be unlocked by doing a hard reset too. The procedure for doing hard reset is explained as under. Plz note tha...
LGD690 (G3 Stylus) - Safe Mode Booting: When a user experiences phone crash due to some app or the phone is not powering on properly, then the problematic app cannot be removed by normal method. Alternate way is to access the phone in safe mode & Un-install the problematic application...
Memory Consumed by Gallery is more that the data : A user might now be aware about the new feature "Trash" in Gallery. This lets you recover the accidently deleted images & videos. In models like G6 & Q6, TRASH option in provided in the Gallery which will retain all your images & vide...
Wi-Fi Connection switches off intermittently : If you experience that Wi-Fi connection is switching off especially when the phone goes to standby mode (Screen Off) Then it might be because the option of Wi-Fi working in screen off mode may be set to off. The settings can be changed as...
Q6 (LGM700DSK) - Face Unlock not working when LCD in off : Face recognition although has been set to work in screen off mode by default, but user have set the option to "off" un-knowingly due to which this option may not work in screen off mode. To rectify the same, plz turn on the se...
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