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Product Support

Receive help on your LG product

Check out the latest information related to this product.

  • TV/Audio/Video
  • Home Entertainment
  • FB164


Warranty Information Labor 12 Months / Parts 12 Months More
If you need Repair Service, submit an online service request. Service Request

Manuals & Documents

For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.

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  • Owner’s Manual

    The Owner’s Manual offers pertinent product information.

Software & Firmware

  • Software Update

    Software upgrades include device drivers and firmware updates only for specific models. Check your owner's manual to determine if your product supports software upgrades.

    Firmware update for FB164 (Ver:0911256/Date:2011.07.07) Reference

    Firmware update for FB164

    1.Upgrade to newest program

    2. Version : 0911256

    3. How to update DVD program 
       (1) Change the filename to download as "LG_(MODEL NAME)_(Version).ROM". 
           "[Both Upper and Lower case In filename is possible] .
       (2) Write the file to Root folder of the blank CD.
       (3) Insert the CD to the set. If you do that, download start automatically.
       (4) Progress rate of upgrading is displayed, and then open door when download is finished.
       (5) Remove the Disc.
       (6) Unplug the power cord and plug it back in. and then enter into system information.
       (7) Do power off.

How-to & Tips

    • Troubleshooting
    • Home Entertainment
    Unstable network connection
    • Troubleshooting
    • Home Entertainment
    Image stops while playing video stored in USB or DISC [CD&DVD&Bluray]
    • Installation
    • Home Entertainment
    How do I connect AMP and DVD_Bluray Player?
    • Operation
    • Home Entertainment
    I see NO DISC on the display window
    • Troubleshooting
    • Home Entertainment
    I can't play VCD

Video Tutorials