Find helpful information about your LG Product through our Help Library. Find helpful information about your LG Product through our Help Library.

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Find helpful information about your LG product

Abnormal Display

Installation

• If the product feels cold to the touch, there may be a small “flicker”

when it is turned on. This is normal, there is nothing wrong with

product.

•This panel is an advanced product that contains millions of pixels.

You may see tiny black dots and/or brightly coloured dots (red, blue

or green) at a size of 1 ppm on the panel. This does not indicate a

malfunction and does not affect the performance and reliability

of the product.

This phenomenon also occurs in third-party products and is not

subject to exchange or refund.

•You may find different brightness and color of the panel depending

on your viewing position(left/right/top/down).

This phenomenon occurs due to the characteristic of the panel.

It is not related with the product performance, and it is not

malfunction.

•Displaying a still image for a prolonged period of time may cause

image sticking. Avoid displaying a fixed image on the TV screen for

a long period of time.

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