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Sometimes speaker disappears from Music Flow Player application.

Troubleshooting

Sometimes  speaker disappears from Music Flow Player application  

 Symptom
            Device disappearing from the application

 

           Model : NP8340, NP8540, NP8740, NP8350, LAS650M, LAS750M, LAS950M

 

 Action

              1. If speaker blinking lamp is not blinking, and stays in white color

              - When the smart device with the application is at a place without fluent router signal, move the corresponding device closer

                to the router and try again.

                  1-1) If all speakers are connected with wireless connection.

                         When the distance between the speaker disappeared from application and router is not close enough,

                         the corresponding condition may occur . Move the speaker closer to router and try again.

                 1-2) If you connected a speaker with a cable and installed other speakers additionally.

                        If the speaker disappeared from application is not close enough with the cable connected speaker, additionally

                        install Bridge(R1) or other speaker in the middle location between the cable connected speaker and the speaker

                        with sound breaking, and try again.

              2.  If LED blinks in white

                   - The network connection is disconnected. Initialize the speaker then reinstall again.

 

*Required question