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Do you open refrigerator door frequently?

Troubleshooting

 

Do you open refrigerator door frequently?

 

 

 Symptom Symptom

  

              1. Frost builds up in the freezer. 

 

 Cause Reason

   

              1. When door is open, cold air gets out and warm air comes into the product.
              2. The warm air containing moisture is cooled and accumulated in the product, building frost.

 

 How to fix How to fix

  

             1. Remove frost with a steam towel in a dry day.

             2. Small amount of frost on foods and shelves is a normal phenomenon.

             3. If accumulated icicles block cold air vent, contact service center.

 

 

            ※ Remove frost with a hot towel  ※ Remove frost with a hot towel

 

             ※ Remove frost with a hot towel

 

 

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