If you can't find any desired results, please try using the following menu

Product Support
Receive help on your LG product
Receive help on your LG product
Check out the latest information related to this product.
For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.
Video] LG SIGNATURE Installation Video
Performance)Spin_ Top Loader Symptom Performance Cause Spin How to fix Q. Can you see the water inside? A. NO : Liquid in Balance. There are liquid in the balance assembly. there are auto balance In the inner tub to balance when the washing machine is rotating. Because salt water is i...
Cloth damage)Tangle_ Top Loader Symptom Cloth damage Cause Tangling How to fix Q. Did you select cotton/normal or heavy duty cycle? A. A. These are DOE cycles and must conserve energy to comply with US government regulations to qualify. so this cycle’s washing process is a little bit ...
Cloth damage)Tear out_ Top Loader Symptom Cloth damage Cause Tear out How to fix Q. Is it happen every time or suddenly happen? A. Every time : Service B. Suddenly : it can happen by unlock all of zipper and button, and sort clothes, depend on type of clothes. Please retry.
Power Issues)Auto off_ Top Loader Symptom No Power Cause Auto off How to fix Q. Did it turn off when setting Pause mode? A. It’s NORMAL. If you let Washing Machine stay in PAUSE mode for long time (approximately 8 minutes, WT5680,1701** 5 minutes), it will turn off because of safety a...
If you can't find any desired results, please try using the following menu