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[TV] Self-troubleshooting

Troubleshooting TVs 08/05/2014

 

Self-troubleshooting

 

 

If you experience the following with your product, please check again to make sure that product normally works.

 

1. Cannot turn on TV

 

     - Check if the power cord is plugged to the TV and outlet.

     - Check if the correct power cord is plugged.

 

2. The remote control does not work

 

     -  Set your remote control by pressing the wheel or the button.

     - Make sure there are no barriers between the remote control and TV.

     - Check if the batteries are installed properly.

     - The batteries are dead. Replace them with new ones.

 

3. The power turns off automatically

 

     -  Follow「Smart Home Menu  Settings   è Time  è   Off Time」to check settings.

     - Check if a program is displayed or an external device is working.

        The product is equipped with automatic off feature.

       ( Automatic off feature – When there is no signal or no buttons are pressed, TV will be turned off

       automatically  after 15 minutes.)

 

4. Safety Self-Assessment for TVs Used for a Long Time

 

     • Nothing is displayed when the TV is turned on.
     • Smoke or a burnt smell occurs.
     • There is water or debris inside.
     • The image is cut off .
     • Strange sounds come from the inside frequently.
     • Screen or sound is still displayed when the TV is turned off.
     • There are other troubles or errors.
 
     If you have experienced those above, stop using product.    
     
      - For your safety, turn off and unplug.
      - Call where you purchased the product or   service center.
      - Do not try to fix on your own.
 
 

 

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