[LG webOS TV] Sounds Problems

[LG webOS TV] Sounds Problems

If you experience any of the problems below while using the product, please check the following:

There may be no problem with the product.

First of all, perform a  ►  ►  ► Sound ► Sound Test

for check any abnormalities in the TV.

 The screen is fine, but it does not play any sound.

              Try another programme.

              ►  ►  ► Sound ► Sound out

              Check whether the Sound Out is set to Internal TV Speaker + Audio Out (Optical) or Internal TV Speaker.

 The stereo sound is not clear on an analog programme,

             ►  ►  ► Channels/Programmes ► Multi Audio

             Select MONO in Multi Audio if you are out of range or sound multiplex broadcasting is not stable.

             ►  ►  ► Sound ►Sound Effects ► Balance

             Adjust the balance as necessary with the Navigation button in Balance.

 The TV sound is not synchronized with the picture,

              If this happens on only some of the programmes,

              it may be caused by the broadcasting company's transmission signal.

              Please have your broadcasting services provider (wired/cable) diagnose the problem.

 The volume changes when I change the programme.

              The volume of different broadcasting stations' transmission output may vary.

              ►  ►  ► Sound ► Volume Mode ► Auto Volume
              Set Auto Volume to On.

 The sound does not work or only the background music is played

             (Programmes produced for export by broadcasting companies)

             ►  ►  ► Channels/Programmes ► Audio Language
             Set your language preference in Audio Language.,

 The sound does not play when I connect to the HDMI/USB port.

             Use a normal music file (*.mp3, *.wav, *.ogg, *.wma).

             ● Information on customer service for product problems is available

                 in  ►  ►  ► General ► About This TV on the TV.