For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.
If you don’t have the viewer program, click the link to download it.
Vibrations)Leveling Symptom Vibrations Cause leveling How to fix Is the unit leveled? : If the unit is not leveled properly, it will vibrate. Many vibration issues are the result of the unit not being leveled properly.
Vibrations)Installation Symptom Vibrations Cause Installation How to fix Has the packing material been removed? : Make sure the tub support and all four shipping bolts have been removed. This packing material helps to support the outer tub during transit, so that it does not shift. If...
Vibrations)Condition under the Leg Symptom Vibrations Cause Condition under the Leg How to fix Foreign objects beneath the feet? : Do not place items under the feet to fill a gap between the foot of the unit and the floor. This will not resolve the issue and may make it worse. Drip pa...
Vibrations)Load Symptom Vibrations Cause load How to fix How often does this occur? What type of load? :If the vibrations do not happen on every load, the load type or size is likely causing an unbalanced load. This happens if the weight is not evenly distributed across the drum surfa...
Noises)Knocking/Banging Symptom Noises Cause Knocking/Banging How to fix Is the unit level? :If the unit is not level, this kind of noise can occur at various points throughout the cycle. Perform diagonal test to determine if unit is level or not.
LG Support Need information? Got a question? We can help. Whether you need to register your product, communicate with an LG Support Representative, or obtain repair service. Finding answers and information is easy with LG online service and support. Owner’s Manuals, requesting a repair, software updates and warranty information are all just a click away.
To Help improve your LG.com experience we would appreciate you completing our survey.