Skip to Contents
Close

How-to & Tips

Find help information for your LG product

Learn about product installation, maintenance, and troubleshooting using our search options.

What can I do when power does not turn on or turn off frequently?

  • Others
  • Others
  • Troubleshooting
  • IT Accessories, Smartphones, Wearables
  • Last Updated 09/04/2015

What can I do when power does not turn on or turn off frequently?

 

 

cause Cause

 

          ■ When power turns on and off frequently, it can be due to software and hardware errors.

 

 

how to fix How to fix

 

          ■ Software
 
            - Most of the power off errors can be due to software. Android devices are designed to reset power automatically when processors
              do not respond for a certain period of time to protect the system.

            - Widget
errors during use or installation of too many apps (more than 20) can cause freezing or power off.

            - If the
error occurs after running an application, delete the app.
   

              * How to delete

                 [Menu] → [Settings] → [Application] → [Downloads] → Delete installed application.

            -  Check if the
software is the latest version. If not, upgrade on LG Mobile website.

            -  When
battery is hot (higher than 60℃), smart phones may turn off.
   
            Close all running programs and others on background (auto sync) and try again after cooling the smart phone.

 

 

          ■ Hardware 

            - Power may turn off due to disconnection between battery and cell phone.
              
Stains or loose smart phone ports can be the cause.

              Clean ports with a dry cloth or remove battery and put it back in. Turn on power and check.

             

              Impact or water can also cause power error. Contact the service center to request service.

            ※ If the symptoms persists or cause difficulties while using the phone, visit the nearest service center and request service.

 

Article Feedback

1. Overall, how satisfied were you with the usefulness of this article?
1.1 Why did the article not resolve your issue?

Characters left : 500 / 500