Find helpful information about your LG Product through our Help Library. Find helpful information about your LG Product through our Help Library.

Help library

Find helpful information about your LG product

Phone will not connect to LG PC suite

Repair

Phone will not connect to LG PC suite

 

 

Symptom Symptom

 

          ■ Phone will not connect to LG PC suite

 

 

Cause Cause

     

          USB PC connection mode should be set to Media device(MTP) for LG PC Suite connection.

              If MTP mode is not selected, Phone will not connect to LG PC Suite.

 

 

How to fix How to fix

 

             Media Device MTP

 

            1. Select the connection mode to MTP
            2. Launch the PC Suite Tool
            3. Check the connection between PC Suite Tool and the phone

 

 

 

 

*Required question