Submit a Warranty Claim

Need to submit a warranty claim? Type in your model name or number to find the warranty policy for your product, then submit your claim for warranty service online.

Some of your entries contain errors.Please see the specific error messages below, correct the affected entries, then proceed * Please provide a model number.

First, look up your product's Warranty Policy

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Mobile Phones

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Inverter Split

LG Electronics New Zealand Warranty Service

Need to make an enquiry or request a Warranty repair? Type in your model name or number to find the contact number or policy for your product.

Providing the Best Service

LG Customer Service Representatives are competent professionals with product knowledge expertise to assist customers with all support and service issues.

Showing Kindness and Respect

LG Customer Service Representatives take care to put the customer first by providing the utmost courtesy, empathy, and respect in all interactiozns with our customers.

Fixing It Right the First Time

LG Customer Service Representatives respond with accurate information to provide fair solutions to all customer issues on the first interaction. We take ownership, set accurate expectations and follow through on all commitments so we never disappoint our Customers.

Statutory Warranties

LG complies with all New Zealand laws and regulations, including warranties implied by law. If you wish to make a claim under implied warranties, please contact a LG Customer Service Representative on 0800 LG CARE(0800 54 2273).

We are here to assist.

By Email
Send a message to LG Customer Service and Support.

Phone
Call an LG support representative 0800 LG CARE(0800 54 2273)