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My Magic Remote does not work. Why?

  • How to: Installation and Settings
  • Connecting External Devices
  • Troubleshooting
  • TVs
  • Last Updated 24/07/2015
My Magic Remote does not work. Why?

 

symptom Symptom

 

              Magic Remote does not work properly.     

 

cause Cause

 

              If a dongle that supports Bluetooth connection is not installed on the model, Magic Remote cannot be used.  

              This model is equipped with a dongle in the accessory box, but the manual for the dongle is not provided.

 

how to fix How to fix

 

              1. Check model and country information

                   Please refer to the following table. Model number 42/49LF6400 provide dongles that supports Wi-Fi and Bluetooth connection.

                   Install the dongle before using the Magic Remote.         

                   Follow steps below to install the dongle and pair and use the Magic Remote.

Region

Grade

Model

Remoten type

Wi-Fi

Bluetooth

Remarks

Brazil (ISDB-T)

Mid

42/49LF6400

MR14-R (Black)

Built in

(Dongle)

Built in

(Dongle)

Dongle

In-Packing

Chile,Peru, Argentina(ISDB-T)

Ecuador, Costa Rica, Guatemala, Onduras,

El Salvador,

Mid

42/49LF6400

MR14-R (Black)

Built in

(Dongle)

Built in

(Dongle)

Dongle

In-Packing

Central / SouthAmerica (DVB-T1/T2)

Mid

42/49LF640T

MR14-R (Black)

Built in

(Dongle)

Built in

(Dongle)

Dongle

In-Packing

 

 

              2. Stickers will guide you through how to install the dongle that came with the product. 
                   Please refer to directions for installation.

                Module front

 

 

                         Stickers for Dongle Installation

                  Stickers for Dongle Installation

                     Stickers for Dongle Installation

                    Stickers for Dongle Installation

 

 

              3. Accessories and Installation Place (Back)    

                  3-1. Accessories             

               accessories

 

                  3-2. Check USB port (Back) 

              Check USB port

 

             ■ Put on Velcro Tape -> Connect a USB cable -> Install Dongle  

                  3-3. Put on Velcro tape

              Put on Velcro tape

 

                  3-4. Connect the USB cable and install the dongle

             Connect the USB cable and install the dongle

               ※Caution

                a Put the tape on the edege

                 Pair Magic RemoteConnect USB Cable

                Pair Magic RemotePut the tape on the edge  horizontally

                        (Put on the tape on the edge as close as possible to avoid frequency reception errors.)

 

 

              4. Magic Remote Pairing                                                                                   

                Pair Magic Remote

                Re-pair the Magic Remote

 

 

              ■ Magic Remote Use

            Usage Instruction

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