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Product Support
Receive help on your LG product
Receive help on your LG product
Check out the latest information related to this product.
For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.
Software upgrades include device drivers and firmware updates only for specific models. Check your owner's manual to determine if your product supports software upgrades.
* SW information
1. Improvement
1) Added notification pop up for when app is no longer supported
2) Change in background image of no signal screen
3) Change in Amazon HDR mode
2. Applicable model list
49UH650T-DB
55UH650T-DB
60UH650T-DB
65UH650T-DB
50UH630T-DA
3. Release History
[03.20.02]
1. Apply to 2016's DirecTV (US)
2. Apply to Dmost4 (KR, US)
3. Apply to connect TV application with Rolly
Keyboard 2 (Common)
4. Apply to WOWL quick return to standby (Common)
[04.30.02]
1. Change on Volume UI location
2. YouTube requirement for certification (When the network is not connected)
3. MS CDMi application
4. Changes on LG TV Plus (iOS UAC, Mobile video)
[04.30.75]
1. To apply HDR Game Mode.
[05.30.02]
1. Added notification pop up for when app is no longer supported
2. Change in background image of no signal screen
3. Change in Amazon HDR mode
How do I set the mode to watch 3D image? How to fix - Input modes which support 3D effect are HDMI/RGB-PC/USB/DLNA/Component/DTV signal. ※ 3D effect supporting input mode varies depending on models, so please refer to user guide for 3D input Supporting format as follows. HDMI cable is...
How can I add certain channels to "bookmark list"? Symptom Register channels you frequently watch as favorite channels to change them easily. ※ This doesn’t support set-top box channels. How to fix Before 2011 TV 2012~2013 smart TV [Smart] or [Setting menu] → [Channel] → [Channel edit...
Picture is dark. Symptom If the screen is dim even without adjusting brightness, definition, color, and color density, it may be set as Power Saving Mode or the Picture Mode is set as Eco. How to fix Non-SMART ① Home button of remote control → Detail Settings → Picture→ Select e Powe...
TV functions appear on the screen. Symptom - If it is [Demo Mode] or [Store Demo], it is shown at the side or bottom of the screen. - [Demo Mode] or [Store Demo] is for introducing the product, so you are suggested to select Home Use. How to fix Non-Smart TV [SETTINGS] → [OPTION] → [M...
No 3D image after wearing 3D glasses (shutter glasses). Symptom 3D image content operates normally, but 3D effect seems not to work. How to fix 1. Press 3D button on remote control and check if 3D effect is working and 3D image format is selected correctly. 2. If you are using polariz...
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