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Receive help on your LG product
Check out the latest information related to this product.
For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.
Software upgrades include device drivers and firmware updates only for specific models. Check your owner's manual to determine if your product supports software upgrades.
* SW information
1) Disable the skype due to spec out.
2. Applicable model list
3. Release History
1. There are some error such as infinite loading, lock-up when access to some web-site.
These are caused by security fragility(POODLE attack) protection and are improved by Using
TLS1.2 instead of SSLv3 in Web Browser and Gstreamer
1. Apply Terms 2.0
2. Improve Membership Usability
1. Disable the skype due to spec out.
1. SmartShare PC SW(DLNA)
[PC requirement for installing LG SmartShareTM]
CPU Minimum spec : Intel Pentium4 2.0G uper / AMD Sempron 2000 uper
Recommended spec : Intel Pentium Dual Core uper / AMD Sempron 64x2 uper
RAM Minimum spec : 1GB uper
Recommended spec : 2GB uper
VGA Minimum spec : Memory 64MB, Resolution 1024*768 uper, Video card 16bit uper
Recommended spec : Memory 128MB, Resolution 1024*768 uper, Video card 16bit uper
HDD 200MB uper
OS Windows XP (Service pack 2 uper), Windows Vista, Windows 7, Windows 8
l Windows Media Player : 11.0.5721.5280 uper
Network 100MB Ethernet, Wireless Lan WLAN(IEEE 802.11g) uper
2. SmartShare PC SW(MediaLink)
To use MediaLink, the PC needs to have PLEX.
With Media Link, you can enjoy contents(Movies/Music) stored on PC on LG Smart TV with convenient UI.
[System requirements for installing PLEX]
- Minimum requirements
PC with at least 1.6 GHz Intel Core Duo Processor and Windows XP SP3, minimum 512 MB
- Recommendations for HD Content transcoding (720p and 1080p)
PC with at least 2.4 GHz Intel Core Duo Processor and Windows XP SP3, minimum 2 GB of
Supports Windows XP, Vista and Windows 7
- Network requirements
ADSL/Cable/Wi-Fi Internet connection for media metadata output and update
Wired network: Ethernet network with 100 Base-T or 1000 Base-T
Wireless network: Recommends uncongested 802.11n & supports media play on wireless
How do I set the mode to watch 3D image? How to fix - Input modes which support 3D effect are HDMI/RGB-PC/USB/DLNA/Component/DTV signal. ※ 3D effect supporting input mode varies depending on models, so please refer to user guide for 3D input Supporting format as follows. HDMI cable is...
Have you checked Picture Mode(Power Saving Mode) setting? Symptom If the screen is dim even without adjusting brightness, definition, color, and color density, it may be set as Power Saving Mode or the Picture Mode is set as Eco. How to fix Non-Smart TV ① Adjusting Picture Mode: SMA...
No video, no audio Symptom No video and audio How to fix 1. If TV is not turned on, check the front power on/off switch. If TV is not turned on with remote control, turn the power on with on/off switch then turn on TV with remote control. (If TV is turned off with power on/off switch,...
Do you see captions cut at the bottom? Symptom If the Aspect Ratio is set “Zoom” or “Cinema Zoom”, the caption is not shown fully. How to fix Non-Smart [Menu] → [Picture] → [Aspect Ratio] → [16:9] Smart TV after ‘12 [Smart] → [Setting] → [Picture] → [Aspect Ratio] → [16:9]
Cropped subtitles. Black bars on both sides of the screen Symptom Subtitles are cropped if aspect ratio is set to “zoom” or “cinema zoom”. How to fix [Menu] → [Picture] → [Aspect ratio] → [16:9] [Smart] → [Setting] → [Picture] → [Aspect ratio] → [16:9] [Home] → [Setting] → [Advanced s...