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Check out the latest information related to this product.
For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.
Software upgrades include device drivers and firmware updates only for specific models. Check your owner's manual to determine if your product supports software upgrades.
※ New firmware (ver. 1.01) for only GSA-2164D(External 16X Super multi DVD Writer)
◆ Improvement Point
- Improvement of recording fail for 8cm CD-R
Refer to the attached file
GSA-2164D Version 1.01 Firmware Update
To update the firmware of the GSA-2164D please refer to the following instructions:
Note: Not following the subsequent update instructions explicitly will result in
permanent damage to your drive, for which LG will not be responsible.
This firmware update is for drives with original firmware versions below 1.00.
The drives must be original LG branded drives with the DVD Writer
model number GSA-2164D(no OEM units).
If you have an OEM unit, branded with another manufacturers name,
please contact that manufacturer for support and firmware updates.
This firmware update is for use only on PC's with Windows XP, Windows 2000.
1. Connect the drive at USB Port.
2. Download the file GSA-2164D101(EW).ZIP to a folder of your choice.
This download includes this "Read me(ew)" text file, as well as the GSA2164D101.EXE
program, which will auto-update your drive's firmware.
3. Close all other programs including: screen saver, antivirus and/or power-down programs.
(If these programs are not closed, they will try to engage the PC, during the update process,
thus interrupting the update and damaging the drive).
4. Check the drive to ensure that there is no disk in the tray
before you start the update procedure.
5. Go into the folder with the update file and double click the GSA2164D101.EXE program
and click the "Update" button. Once the update is complete,
you will see "Update was Complete" and advise you to reboot the system.
※ You will need to reboot your PC
The update will be complete, after you reboot your system.
Do not open any programs or start any system functions during the update,
as they will interfere with data transfer and damage the drive.
Do not cancel the operation once it has been started or the drive will
become permanently damaged, as a result.
Black and white or scrambled image Symptom The image turns into black and white suddenly. How to fix - If it turns into black and white while watching, press the PAUSE button for 5 seconds without disc in it. Or check PAL ↔ NTSC switch at the rear. ※ Change into PAL ↔ NTSC. - Change i...
I can't turn it on Symptom You can’t turn on the power. Things to check 1. Try to connect the power cable again. Check the outlet on the wall. 2. Press EJECT button on the product and check if the door opens. ※ If there is a problem with full display window, you may check if you can t...
I can't tap the touch pad of the product Symptom If the touch pad button on the product doesn’t work How to fix If you are wearing gloves or using some tools, it will not recognize your “touch”.
After I stop CD/DVD, Disc door doesn't open Symptom Even though I press STOP, the Disc door doesn’t open. How to fix - Press STOP button on the remote control or on the product two to three times and press EJECT button. - If you hear motor sound or if the door doesn’t open, contact se...
Schedule Record doesn’t work Symptom Schedule Record doesn’t work. How to fix If antenna is connected to the rear of product, you will not be able to record. Try it after connecting the antenna.. After connecting the antenna, run the Auto Channel Set and see if there is a channel rece...