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Check out the latest information related to this product.
For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.
Software upgrades include device drivers and firmware updates only for specific models. Check your owner's manual to determine if your product supports software upgrades.
※ New firmware (ver. RE02) for only GSA-E40N(External 18X Super multi DVD Writer)
◆ Improvement Point
Improve writing quality for recordable media
Refer to the attached file
GSA-E40N Version RE02 Firmware Update
To update the firmware of the GSA-E40N please refer to the following instructions:
Note: Not following the subsequent update instructions explicitly will result in
permanent damage to your drive, for which LG will not be responsible.
This firmware update is for drives with original firmware versions below RE01
The drives must be original LG branded drives with the DVD Writer
model number GSA-E40N(no OEM units).
If you have an OEM unit, branded with another manufacturers name,
please contact that manufacturer for support and firmware updates.
This firmware update is for use only on PC's with Windows Vista,
Windows XP and Windows 2000.
1. Connect the drive at USB Port.
2. Download the file GSA-E40N_RE02(EW).ZIP to a folder of your choice.
This download includes this "Read me(ew)" text file, as well as the GSAE40N_RE02.EXE
program, which will auto-update your drive's firmware.
3. Close all other programs including: screen saver, antivirus and/or power-down programs.
(If these programs are not closed, they will try to engage the PC, during the update process,
thus interrupting the update and damaging the drive).
4. Check the drive to ensure that there is no disk in the tray
before you start the update procedure.
5. Go into the folder with the update file and double click the GSAE40N_RE02.EXE program
and Firmware upgrade will be automatically started.
When the UPGRADE is complete the screen should indicate "ReBoot" message
and advise you to reboot the system. You will need to reboot your PC
The update will be complete, after you reboot your system.
Do not open any programs or start any system functions during the update,
as they will interfere with data transfer and damage the drive.
Do not cancel the operation once it has been started or the drive will
become permanently damaged, as a result.
Black and white or scrambled image Symptom The image turns into black and white suddenly. How to fix - If it turns into black and white while watching, press the PAUSE button for 5 seconds without disc in it. Or check PAL ↔ NTSC switch at the rear. ※ Change into PAL ↔ NTSC. - Change i...
I can't tap the touch pad of the product Symptom If the touch pad button on the product doesn’t work How to fix If you are wearing gloves or using some tools, it will not recognize your “touch”.
Schedule Record doesn’t work Symptom Schedule Record doesn’t work. How to fix If antenna is connected to the rear of product, you will not be able to record. Try it after connecting the antenna.. After connecting the antenna, run the Auto Channel Set and see if there is a channel rece...
Image stops while playing video stored in USB or DISC [CD&DVD&Bluray] Symptom Video suddenly stops when playing through USB or DISC[CD&DVD&Bludray]. Things to check It may occur if the video codecs are not supported. How to fix 1. Check the codec and extension if it is supported by th...
No Korean caption/subtitle Symptom No caption/subtitle How to fix Press the SUB button and select the language as you play the disc. ※ For some disc, there may be no subtitle. Remote control button (It may differ by model.)