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Check out the latest information related to this product.
For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.
Software upgrades include device drivers and firmware updates only for specific models. Check your owner's manual to determine if your product supports software upgrades.
※ New firmware (ver. RL01) for only GSA-H42N(Internal 18X Super multi DVD Writer)
◆ Improvement Point
1. Improve writing quality for recordable media
2. Add Write Strategy for new DVD media
Refer to the attached file
GSA-H42N Version RL01 Firmware Update
To update the firmware of the GSA-H42N please refer to the following instructions:
Note: Not following the subsequent update instructions explicitly will result in
permanent damage to your drive, for which LG will not be responsible.
This firmware update is for drives with original firmware versions below RL00.
The drives must be original LG branded drives with the DVD Writer
model number GSA-H42N(no OEM units).
If you have an OEM unit, branded with another manufacturers name,
please contact that manufacturer for support and firmware updates.
This firmware update is for use only on PC's with Windows Vista,
Windows XP and Windows 2000
1. Connect the drive as "master" by it self, on the secondary IDE controller
with no other device on the same IDE cable, making note to set the jumper
on the back of the drive to the "master" position.
2. Download the file GSA-H42N_RL01(EW).ZIP to a folder of your choice.
This download includes this "Read me(ew)" text file, as well as the GSAH42N_RL01.EXE
program, which will auto-update your drive's firmware.
3. Close all other programs including: screen saver, antivirus and/or power-down programs.
(If these programs are not closed, they will try to engage the PC, during the update process,
thus interrupting the update and damaging the drive).
4. Check the drive to ensure that there is no disk in the tray
before you start the update procedure.
5. Go into the folder with the update file and double click the GSAH42N_RL01.EXE program
and Firmware upgrade will be automatically started.
When the UPGRADE is complete the screen should indicate "Re Boot" message
and advise you to reboot the system. You will need to reboot your PC
The update will be complete, after you reboot your system.
Do not open any programs or start any system functions during the update,
as they will interfere with data transfer and damage the drive.
Do not cancel the operation once it has been started or the drive will
become permanently damaged, as a result.
Black and white or scrambled image Symptom The image turns into black and white suddenly. How to fix - If it turns into black and white while watching, press the PAUSE button for 5 seconds without disc in it. Or check PAL ↔ NTSC switch at the rear. ※ Change into PAL ↔ NTSC. - Change i...
I can't turn it on Symptom You can’t turn on the power. Things to check 1. Try to connect the power cable again. Check the outlet on the wall. 2. Press EJECT button on the product and check if the door opens. ※ If there is a problem with full display window, you may check if you can t...
Image stops while playing DVD Symptom The image stops when playing DVD. How to fix ▶For DVD it can occur if you use it for a long time because it generates heat from fast spinning. Turn off the power and let it rest for a while and try again. If the same symptom appears on other discs...
I can't tap the touch pad of the product Symptom If the touch pad button on the product doesn’t work How to fix If you are wearing gloves or using some tools, it will not recognize your “touch”.
It can't recognize USB Symptom Even though you have connected USB to the terminal, it is not recognized. How to fix Check if the product supports that device. - It only supports Flash type device (memory stick) which has a format of FAT and NTFS. It doesn’t support exFAT. - It can’t r...