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For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.
Control Panel Issues Symptom Control Panel Issues How to fix Can the film over the control panel be removed? Yes. The film over the control panel is there to protect it during shipping. It serves no functional purpose. It can be left on, but over time, using the control panel will cau...
Glass Tray Issues) Not Moving Symptom Glass Tray Issues Cause Will Not Move How to fix Is there a heavy item on the tray? Heavy items on the tray can prevent the tray from properly rotating. If the item on the tray is heavy, try to place something smaller in the unit to see if it will...
Glass Tray Issues) Broke During Operation Symptom Glass Tray Issues Cause Broke During Operation How to fix Was popcorn being cooked directly on glass tray? It is necessary for popcorn to be placed on a plate when cooked, instead of directly on the glass tray. This is because of the o...
Power Issues) No Power Symptom Power Issues Cause No Power How to fix Is the power cord plugged inall the way? Make certain that the power cord is plugged all the way in the outlet. It could have come loose or not be plugged in at all. If this is the case, plug the cord in to the outl...
Glass Tray Issues) Rotating Ring Issue Symptom Glass Tray Issues Cause Rotating Ring Issue How to fix Does the rotating ring not turn? Make certain that the item is not too heavy, that there is no food debris in the track, and that the rotating ring is not broken or warped.
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