Subject : Cannot connect to Mobile Network
■ Having trouble connecting to the mobile network.
■ This error is possible caused by an anti virus restriction or Defective or low qulity USB cable etc.
How to fix
■ Try to use other simcard
■ Go to Settings ▶ Networks ▶ Mobile networks ▶ check if the network mode was set to GSM/WCDMA
■ There might be a problem with your APN (Access Point Name) settings.
■ Start by finding the APN page on your carrier’s website, so you have the right settings.
■ Now, Go to Settings ▶ Networks ▶ Mobile Networks
■ Find, the Access Point Names Compare and make sure they’re correct.
If problem still persists we recommend to bring the unit to our Authorized Service Center.