Submit a Warranty Claim

Need to submit a warranty claim? Type in your model name or number to find the warranty policy for your product, then submit your claim for warranty service online.

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First, look up your product's Warranty Policy

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LG Electronics Philippines, Inc. Warranty Service

Need to make an inquiry or request a Warranty repair: Type in your model name or number to find the contact number or policy for your product. You can also submit a request for Service online.

Providing the Best Service

LG Customer Service Representatives are competent professionals with product knowledge expertise to assist customers with all technical support and service issues.

Showing Kindness & Respect

LG Customer Service Representatives will take care to put the customer first by providing the utmost courtesy, empathy and respect in all interactions with our customers.

Fixing It Right the First Time

LG Customer Service Representatives respond with accurate information to provide fair solutions to all customer issues on the first interaction. We take ownership, set accurate expectations and follow through on our commitments so we never disappoint our Customers.

Statutory Warranties

LG complies will all Philippine laws and regulations, including warranties implied by law. If you wish to make a claim under implied warranties, please contact us at

Manila :
(02) 902-5544

Mobile # :
0920-900-2525 (SMART) SMS only

Domestic Toll Free :
1-800-10-640-2525 (PLDT)
1-800-8-902-5544 (GLOBE)
1-800-3-902-5544 (DIGITEL/SUN)

or email us at: lg.withu@lge.com