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LG Smart TV Apps Store Account Management

  • Troubleshooting - Applications
  • App Store - Account Management or Payment Registration
  • Operation
  • TVs
  • Last Updated 10/03/2014
LG Smart TV Apps Store Account Management

LG Smart TV Apps Store Account Management

Once a basic account is set up, either via the TV or the website using a PC, the LG TV Apps store provides downloadable applications for the LG Smart TVs. Free applications are available to download to the TV using this basic account. To purchase applications, a full account is required. This account has to be registered via the TV or the website  (LG TV Apps Store). The TV must have a connection to the Internet.

Account Creation - TV
Account Creation - PC
Payment Registration - TV
Payment Registration - PC
Password Reset
Account Management


Account Creation - TV

An LG Apps Store account can be created either on the Smart TV, or via a PC. This section shows the TV method.

  1. Press the SMART button on the remote control, then select the Sign In option from the top right corner of the screen.

    Option Selected

  2. Select Sign Up on the following screen.

    Sign Up

  3. On the LG TV Registration page, enter your email address, then select the Check validity button. Enter your Password, then re-enter the Password. Select Done when completed.

    Start Registration

  4. The Terms & Conditions (Membership) page will appear, if you agree to those Terms & Conditions, select the Agree button. If you do not agree, then select the Disagree button, and exit the application.

  5. The PRIVACY POLICY will be shown next, if you agree to the policy select the Agree button. If you do not agree, then select the Disagree button, and exit the application.

  6. When these steps have been completed you will be presented with the account Sign In screen. Sign in with your E-mail address and Password. You will then be signed into the LG Smart World page.

    Sign in screen

Account Creation - PC

Your LG Smart TV Apps Store account can also be created via a PC or a Laptop.

  1. Set your browser to LG TV Apps Store. Select the Sign Up option at the top of the web page.

    PC Sign Up

  2. Select the type of user.

    PC Sign Up User Type

  3. Next you must agree to the Terms and Conditions and the Privacy Policy.

    PC Sign Up terms and conditions

  4. Select OK, to proceed.

    Select OK

  5. Complete the form with all required details. The Check Availability button must be used when the option is available. The E-Mail address must be unique for this account. If a new E-mail address was used, then the following information will be presented:

    (E-mail verification required after providing your information
    Select the domain of your email address, or select Other if your domain is not on the list.)

    When completed, select the Submit button.

  6. A confirmation email will be sent to you. Check that email address for the confirmation email. If the email is not received, check the spam or junk folder.

  7. Once the email is received select the Complete Registration button in the email. You will be taken to the App Store website and will receive a message stating that the E-mail Address was verified successfully.

  8. Select the Sign In button to proceed, then enter you email ID and password.

    Sign In

  9. The App Store will now load and your account will be signed in.

    Note: Your account does not require you to register a payment method. However if you want to purchase downloadable applications, games etc, then a payment method must be registered. Proceed to Payment Registration.

Payment Registration - TV

Your Payment Registration using a credit card, can be completed on your TV, if it is a 2012 model or later. Otherwise Payment Registration must be completed on the website, using a PC or a Laptop.

  1. Press the SMART button on the remote control, then select the Sign In option from the top right corner of the screen. Once signed in you will have to select the Sign In button once more.

    Option Selected

  2. Choose My Page from the on screen prompt

    TV My Page

  3. Select Payment Inquiry, then select Credit Card Registration.

  4. Enter your credit card details, then press Submit.

    Note: To verify your account, it will be charged $1.00  then refunded. Your card will not actually be charged.

Payment Registration - PC

Your Payment Registration using a credit card, can be made online via a PC or Laptop, once you have signed in to your account.

  1. On your PC, open the web page LG TV Apps Store, then select the My Page link.

    My Page

  2. For security purposes you will be asked for your email address and password again.

  3. Select the Register Payment Method button to proceed with the credit card registration process.

  4. Select the Submit button to complete the credit card process.

Password Reset

If you forget your password, you are able to have a temporary password sent to you via the LG TV Apps Store.

  1. On your PC, open the web page LG TV Apps Store, and select the Sign In option. On the Sign in window select Forgot Your Password.

    Sign In Window

  2. Enter your email address and select OK , or select the Temporary Email Address option. A temporary password will be sent to the nominated email address.

    Forgot Password

  3. As a precautionary measure, sign in with your temporary password, then use the My Page option Modify Personal Information, to change your password to a permanent password.

Account Management

Account Management is accessed from LG TV Apps Store via a PC or a Laptop.

  1. Sign in to the LG TV Apps Store using your email address and password.

  2. Select My Page from the top of the web page.

    My Page

  3. Once you have selected My Page, the options presented to you are shown below.

    My Page Options

  • Purchase History - Option to show purchases for either 1 Day, 1 Week, 1 Month, 3 months, 6 months, or 1 Year.

  • Register Coupons - Shows existing coupons, their status (expired, used, available), also an option to add a new coupon.

  • Store Credit History - Option to show 1 Day, 1 Week, 1 Month, 3 months, 6 months, or 1 years purchases or refunds.

  • Register Payment Method - Option to add or change credit card details.

  • Modify Personal Information - Option to add or change certain personal information.

  • Cancel Membership - Option to cancel your membership.

    Note: Read all of the Account Deactivation Information in the Cancel Membership section before selecting the Cancel Membership button.

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