If you can't find any desired results, please try using the following menu

Product Support
Receive help on your LG product
Receive help on your LG product
Check out the latest information related to this product.
Why does water leak after a filter replacement? Symptom 1. Water leaks from the bottom of a water purifier after replacing a filter. Cause 1.If the filter is not assembled properly, water can leak from a misaligned joint due to water pressure. How to fix 1. Check the filter. If water ...
Why does a gurgling sound occur when water is dispensed? Symptom 1. I hear a gurgling sound after dispensing water. Cause 1. The gurgling sound can be heard when water fills the water tank and it is not a sign of defect. 2. The level of noise can be higher as water feeds the tank fast...
When should I replace the filters? Symptom 1. When to replace filters. Recommended Filter Change Cycle 1. * Applicable model : WQD*, WQS*, WHD*, WCD, WAD* 2. Filter change cycle is based on an assumption of use of 10 liters per day in a household. Change cycle may vary by model, but a...
Water purifier does not work and lights are off. What should I do? Symptom 1. Lights turned off during use. Checkpoint 1. Please close the water supply valve and check if the power cord is firmly plugged to an outlet. How to fix 1. Try plugging in other appliances to the same outlet t...
Can underground water used for a water purifier? (Filter type varies by model) Symptom 1. Can I use underground water for a water purifier? Checkpoint 1. The water purifier is designed to filtrate tap water. 2. Please do not use underground water as it can cause a filter blockage or m...
If you can't find any desired results, please try using the following menu