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Mobiles > Mobile Phones > LGP500


Warranty Info

Labor : 12 MONTHS
Parts : 12 MONTHS

FOTA(Firmware Over The Air)

How to update your smartphone software through FOTA(Firmware Over The Air)

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Manuals & Download

For the most accurate technical information regarding features, specifications, installation and operation of your LG product, including all Warranty Terms & Conditions, refer to the Owner's Manual and other documents available for this product.

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download list
Filename Release Date Size
download list
ARROW(SINGAPORE) 09/15/2011 9,702K
IRAQ 07/27/2011 8,970K
SINGAPORE 09/15/2011 9,702K
download list
Filename Release Date Size
download list
ALGERIA 07/27/2011 5,015K
ARROW(SINGAPORE) 09/15/2011 9,702K
AUSTRALIA 09/15/2011 2,818K
BALTICS 08/25/2011 8,716K
BH TELEKOM(BOSNIA) 08/01/2011 12,439K
BOUYGUES(FRANCE) 08/17/2011 3,785K
BTC (BULGARIA) 08/01/2011 12,439K
CIS 07/25/2011 7,963K
CRAZY JOHNS(AUSTRALIA) 10/27/2011 2,818K
CZECHO 07/25/2011 6,865K
EIRCOM(IRELAND) 07/25/2011 3,434K
ERA(POLAND) 07/25/2011 4,332K
FRANCE 07/25/2011 3,658K
GERMANY 10/28/2011 6,254K
GLOBE(PHILIPPINES) 10/20/2011 3,044K
GREECE 07/25/2011 6,429K
HONG KONG 07/27/2011 7,882K
HUNGARY 08/01/2011 12,439K
HUTCHISON(IRELAND) 07/25/2011 3,573K
INDIA 09/07/2011 4,117K
IRAQ 07/27/2011 8,970K
ITALY 07/25/2011 3,569K
JORDAN 07/25/2011 5,268K
METEOR(IRELAND) 07/25/2011 3,434K
MOROCCO 07/27/2011 5,358K
NETHERLANDS 07/25/2011 7,486K
NIGERIA 07/27/2011 7,735K
NORTHERN EUROPE 07/25/2011 11,847K
O2(IRELAND) 07/25/2011 3,434K
OPTIMUS(Portugal) 07/25/2011 4,223K
OPTUS(AUSTRALIA) 09/15/2011 2,814K
ORANGE(AUSTRIA) 07/25/2011 6,260K
ORANGE(FRANCE) 07/25/2011 3,770K
ORANGE(ISRAEL) 07/27/2011 5,613K
ORANGE(POLAND) 07/25/2011 4,305K
ORANGE(SPAIN) 07/25/2011 4,245K
ORG ROMANIA(ROMANIA) 07/25/2011 4,319K
Orange(SWISS) 07/25/2011 11,744K
P4(POLAND) 07/25/2011 4,332K
PANNON(HUNGARY) 08/01/2011 12,439K
PLUS(POLAND) 07/25/2011 4,332K
POLAND 07/25/2011 4,332K
PORTUGAL 07/25/2011 4,223K
RUSSIAN FEDERATION 07/25/2011 7,963K
SINGAPORE 09/15/2011 9,702K
SOUTH AFRICA 10/28/2011 2,944K
SPAIN 07/25/2011 4,263K
SWISS(SWITZERLAND) 07/25/2011 11,759K
SWISSCOM(SWISS) 07/25/2011 11,759K
T MOBILE(MACEDINIA) 08/01/2011 12,439K
T-MOBILE(CROATIA) 08/01/2011 12,439K
T-MOBILE(CZECHO) 07/25/2011 4,190K
T-MOBILE(HUNGARY) 08/01/2011 12,439K
T-MOBILE(UNITED KINGDOM) 07/25/2011 3,597K
TAIWAN 09/15/2011 2,951K
TELEFONICA(SPAIN) 07/25/2011 4,271K
THAILAND 08/25/2011 5,332K
TIM(ITALY) 07/25/2011 3,549K
UNITED KINGDOM 07/25/2011 3,434K
VIETNAM 09/07/2011 7,732K
VIP(CROATIA) 08/01/2011 12,439K
VODACOM(SOUTH AFRICA) 10/28/2011 2,944K
VODAFONE(CZECH) 07/25/2011 4,177K
VODAFONE(ITALY) 07/25/2011 4,126K
VODAFONE(NEW ZEALAND) 10/27/2011 2,819K
VODAFONE(PORTUGAL) 07/25/2011 3,580K
VODAFONE(ROMANIA) 07/25/2011 4,372K
WIND(ITALY) 07/25/2011 3,569K
step 1
download list
step 1

Install the USB DRIVER

USB DRIVER for Windows Download

USB DRIVER for MAC Download Mac OS is not supported S/W Update

step 2
download list
step 2

Install and Execute the LG MOBILE SUPPORT TOOL

Windows XP, Vista, and Win7

step 3
download list
step 3

Connect your phone to PC by using the bundled USB Cable

step 4
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step 4

Click “Start Updating” within the LG Mobile Support Tool to begin.

If your phone needs to upgrade, the “Start Updating “ button will be enable.

Trouble shooting Guide
Trouble shooting Guide

※ The phone software upgrade stopped before completion.

1. Don’t close the update tool, disconnect the cable and reconnect it. And check the USB Driver connection on your PC.
    After that, please restart the update.

2. Otherwise, please select “Customer Support” – “Recovery Phone” in LG MOBILE SUPPORT TOOL.
    Then, you can start to recover your phone.

LG PC Suite IV

The LG PC Suite IV is a program that helps you connect your mobile phone to a PC using a USB data communication cable or a Bluetooth
connection so that you can use the functions of the mobile phone on your PC

* Download and run the file LG PC Suite IV



  • Create, edit and delete phone data conveniently
  • Synchronize data from a PC and phone (Contacts, Calendar/Task, Memo)
  • Transfer multimedia files (photos, videos, music) conveniently with a simple drag & drop between a PC and phone
  • Transfer the messages from a phone to a PC
  • Synchronise mobile bookmarks to your mobile browser


  • OS: Windows XP 32bit (Service pack 3), Windows Vista, Windows 7, Windows 8
  • CPU: 1 GHz or higher
  • Memory: 512 MB RAM or higher
  • Graphics card: 1024 x 768 screen resolution or higher and 32-bit color
  • Hard disc: Storage of 100 MB or higher (Additional space may be required for data).


  • To use the LG PC Suite IV, an LG mobile phone supporting it is required. Its detailed functions provided may also be different depending on the
    mobile phone model.

Warranty Info


Period of Coverage
Labor : 12 MONTHS
Parts : 12 MONTHS
Carry In Labor charge : $25.00 (WITH GST: $25.84)

View detailed Warranty Policy information in the Owner's Manual

To claim the warranty, you can submit online a request for service or you can call us on 6512 0555. Please have the serial number of your product and proof of purchase ready. We may need these to give you the most accurate information.

Compliance Information