Skip to Contents
Close

How-to & Tips

Find help information for your LG product

Learn about product installation, maintenance, and troubleshooting using our search options.

When internet access is unavailable, the McAfee sends messages to customers for charge

  • Others
  • Others
  • Operation
  • G Watch, Mobile Phone Accessories, Mobile Phones, Tablet
  • Last Updated 04/22/2015

When internet access is unavailable, the McAfee sends messages to customers for charge

 

 

symptom Symptom

 

        ■ When creating an account, McAfee Mobile Security collects phone numbers during authentication process through international SMS.


 

cause Cause

 

          1. SMS is used for an accurate phone authentication process. 
          2. Server for the SMS authentication is located in the USA and China (Under development).
          3. Such authentication process is essential because the McAfee app is an application for security.


 

how to fix How to fix

 

        Authentication process is fundamentally feature of McAfee.
              As it is difficult to change anything once SMS is sent to customers, therefore make sure the phone

              is connected to a wi-fi network when creating a McAfee account in order to avoid receiving SMS.

 

Article Feedback

1. Overall, how satisfied were you with the usefulness of this article?
1.1 Why did the article not resolve your issue?

Characters left : 500 / 500