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Product Support
Receive help on your LG product
Check out the latest information related to this product.
- TV/Audio/Video
- TVs
- 50PZ570
50PZ570
Warranty Information
Labour 36 Months
/ Parts 36 Months
More
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Manuals & Documents
For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.
If you don’t have the viewer program, click the link to download it.
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The Owner’s Manual offers pertinent product information.
Owner’s Manual
- 10/13/2011
Software & Firmware
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SOFTWARE UPDATE
Software upgrades include device drivers and firmware updates only for specific models. Check your owner's manual to determine if your product supports software upgrades.
Software File (Version 05.01.02)Reference- 04/06/2016
- 04/06/2016
The latest firmware file for upgrade
50PZ570-TB
60PZ570-TB
50PZ950-TA
60PZ950-TA
Software File(Version 05.00.05)Reference- 02/18/2013
- 02/18/2013
The latest firmware file for upgrade
[What's new?]
1. AD Slot Added on Home Menu.
2. Click to CP function added.
3. system announcement improved
[Applicable Model]
50PZ570-TB
50PZ650-TD
50PZ950-TA
60PZ570-TB
60PZ950-TA
Help Library
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How do I set the mode to watch 3D image?
- Operation
- TVs
How do I set the mode to watch 3D image? How to fix - Input modes which support 3D effect are HDMI/RGB-PC/USB/DLNA/Component/DTV signal. ※ 3D effect supporting input mode varies depending on models, so please refer to user guide for 3D input Supporting format as follows. HDMI cable is...
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How can I add certain channels to "bookmark list"?
- Operation
- Business Display, TVs
How can I add certain channels to "bookmark list"? Symptom Register channels you frequently watch as favorite channels to change them easily. ※ This doesn’t support set-top box channels. How to fix Before 2011 TV 2012~2013 smart TV [Smart] or [Setting menu] → [Channel] → [Channel edit...
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Picture is dark.
- Troubleshooting
- Business Display, TVs
Picture is dark. Symptom If the screen is dim even without adjusting brightness, definition, color, and color density, it may be set as Power Saving Mode or the Picture Mode is set as Eco. How to fix Non-SMART ① Home button of remote control → Detail Settings → Picture→ Select e Powe...
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TV functions appear on the screen.
- Troubleshooting
- Business Display, TVs
TV functions appear on the screen. Symptom - If it is [Demo Mode] or [Store Demo], it is shown at the side or bottom of the screen. - [Demo Mode] or [Store Demo] is for introducing the product, so you are suggested to select Home Use. How to fix Non-Smart TV [SETTINGS] → [OPTION] → [M...
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Do you see captions cut at the bottom?
- Troubleshooting
- TVs
Do you see captions cut at the bottom? Symptom If the Aspect Ratio is set “Zoom” or “Cinema Zoom”, the caption is not shown fully. How to fix Non-Smart [Menu] → [Picture] → [Aspect Ratio] → [16:9] Smart TV after ‘12 [Smart] → [Setting] → [Picture] → [Aspect Ratio] → [16:9]
Video Tutorials
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[VIDEO] What Is webOS Live Menu And How Do I Access It? - webOS 2.0
- Operation
- Business Display, TVs
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Video] How do I use the Smartshare function?
- Operation
- Business Display, TVs
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[VIDEO] Firmware Update - webOS 2.0
- Repair
- Business Display, TVs
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Video] Do you want to know how to update firmware of Smart TV?
- Operation
- Business Display, TVs
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[VIDEO] LG Smart TV with webOS – Device Connector: Home Theater System - webOS 2.0
- Installation
- Business Display, TVs