Terms & Conditions for Warranty of Consumer Electronics Products

OWNER'S RESPONSIBILITY

Please note that you will have to pay for attendance and correction of the under mentioned problems although the set is under warranty:

• POWER - No power because power plug is not pushed in or power is not switched on or no power at points (check by using another appliance)
• USER'S CONTROL - Not set according to Owner's Instruction Manual
• RECEPTION DIFFICUTIES - Poor picture due to reception or antenna problems.

TERMS & CONDITIONS OF WARRANTY

1. This appliance is guaranteed for periods as specified respectively above in respect of service and manufacturing faults and defective materials and parts from the date of registered purchase: and LG Electronics (S) Pte Ltd guarantees the following.
   
   
2. The sales receipt or purchase invoice showing the date of purchase of the Product, showing the serial number and date of purchase of the Product, is the proof of the date of purchase. Customers may be asked to furnish proof of ownership and date of purchase by showing the sales receipt/purchase invoice. This warranty extends only to the original purchaser, and is non-transferable to anyone who subsequently purchases, leases or otherwise obtains the product from the original purchaser.
   
   
3. Servicing will provided free of charge for the period specified above from the date of purchase.
   
   
4. Service will provided only during normal business hours and under safety condition and circumstances.
   
   
5. The warranty does not cover demonstration / installation of the product purchase.
   
   
6. Transportation, delivery and handling charges incurred in the transport of the Product to and from LG or its authorized service center will be borne by the Consumer.
   
   
7. Defective parts will be replaced free of charge if the defect is reported within the specified period from date of registered purchase with the exception that:
   
   
8. Defective compressor for refrigerator or freezer will be replaced free of charge if defects is reported within the period for specified component from date of registered purchase. However, labour charges & cost of gas refill, if applicable, shall be borne by the purchaser, if the defect is reported after the expiration of the warranty period for 'labour', as stated above.
   
   
9. Defective belts, bulbs/lamps and rubber gaskets will be replaced free of charge only if defect is reported within 6 months from date of registered purchase.
   
   
10. Defective (wear & tear) door gasket for drum type washing machine will be replaced free of charge if defects is reported within 5 years from the date of registered purchase. Labour charges, however, be borne by the purchaser.
    
    
11. Defective motor for Direct Drive washers will be replaced free of charge if detect is reported within 10 years from date of registered purchase. Labour charges, however, be borne by the purchaser.
    
    
12. Notwithstanding anything contained herein, LG Electronics (S) Pte Ltd shall not be responsible or liable for any of the following:
    
    
13. Damage or malfunction caused by the act or acts of any person or persons intentional or otherwise, including but not limited to misuse or mishandling, fire or any act of God.
    
    
14. Regular maintenance (i.e.cleaning) of washing machine tub.
    
    
15. Defects or fault in appliances which have been used for commercial purposes or which have been rented/leased or which have been otherwise subject to other than household use.
    
    
16. Damaged or missing parts which are reported more than one week from the date registered purchase.
    
    
17. Damage / malfunction to accessories including but not limited to remote control units, antennas, LID or battery covers, casing, plastics panels, control knobs, electrical plugs and cables, and/or other detachable parts.
    
    
18. Damage or malfunction caused by improper or incorrect installation, poor or inadequate maintenance, or use or operation of the appliance otherwise than in accordance with the manufacturers' instructions, for example, subjecting the appliance to excessive electrical voltage.
    
    
19. Home servicing of portable appliances.
    
    
20. Normal wear and tear, corrosion, rust, stains, scratches, dents on the body or casing or paintwork of the appliance.
    
    
21. Any damage to property including but not limited to video cassettes, compact discs, etc. arising from or in connection with the use of the appliance or any malfunction or defect in the appliance.
    
    
22. The cost of providing access to any appliance by whatever means necessary for purpose of carrying out repairs or servicing in the event that the location or position at which the appliance is installed is such that there is no reasonable access to the appliance for such repairs or servicing to be carried out.
    
    
23. Any damage to property caused in the process of carrying out repair or servicing of appliance which are installed in positions or locations which make it difficult or unreasonable for such damage to be avoided.
    
    
24. Damage caused during transit where appliance is transported for the purpose of servicing or repair, or in relation thereof or in connection therewith.
    
    
25. Damages for any loss due to additional rental charges for video cassettes, VCDs, LCDs, DVDs, etc. consequential upon any malfunction, defect or damage in the appliance.
    
    
26. Damages for loss of use due to any malfunction, defect, damage or breakdown of the appliance.
    
    
27. For TV / Display panel (e.g. Plasma, LCD TV, etc) up to 5 non-active pixels may appear on the screen as a fixed point of blue, green or red. This does not affect the performance of the product(s) or does not constitute as a product defect.
    
    
28. Burn marks on TV and / or display screen. (E.g. Plasma, LCD Projection TV, LCD TV & Monitor; etc)
    
    
29. For LCD Monitor panel up to 2 non-active pixels may appear on the screen as a fixed point of blue, green or red. This does not affect the performance of the product(s) or does not constitute as a product defect.
    
    
30. Cracking sounds - This sound generated by the expansion / constriction of the front panel, back covers etc due to the changes of temperature.
    
    
31. LG strongly recommends that separate permanent written records be kept of all important data. Data may be lost or altered in virtually any electronic memory product under certain circumstances. Therefore, LG assumes no responsibility for data lost rendered unusable whether as a result of improper use, repairs, defects, battery replacement, use after the specified battery life has expired, or any other cause.
    
    
32. All the rights of the warranty will be void and null if serial number has been altered, effaced or removed.
    
    
33. LCD Monitor (L1900R, L1900J, L1970HR, L1982U) zero dead pixel guaranteed for 3 years from registered date of purchase.
    
    
34. It is hereby expressly provided that any liability of LG Electronics (S) Pte Ltd for any loss or damage whatsoever arising from, relating to or in connection with the purchase of the appliance shall not exceed the purchase price (excluding installation costs) of the appliance. Similarly, LG Electronics (S) Pte Ltd's liability for any breach of this guarantee shall be limited to the purchase price (excluding installation costs) of the appliance.
    
    
35. This guarantee is valid only in the mainland of the Republic of Singapore.
    
    
36. This guarantee shall not apply in respect of any appliance which has been tampered with, or which has undergone repair, adjustment or servicing by persons other than those authorised by LG Electronics (S) Pte Ltd to do so.
    
    
37. The terms of this guarantee shall not be varied except with the written and express consent or agreement of LG Electronics (S) Pte Ltd.
    
    
38. While LG Electronics (S) Pte Ltd endeavours to repair any defect after the warranty period, it is subject to availability of parts from the manufacturers.