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C360

C360

Warranty Info

Labor : 12 Months
Parts : 12 Months

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FOTA(Firmware Over The Air)

How to update your smartphone software through FOTA(Firmware Over The Air)

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Register a Product

Once you sign up for a LG account, you can receive personalized services.

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Repair Service

If you need Repair Service, submit an online service request. If you have an out of warranty mobile phone requiring repair please contact our repair partner SBE on 01233 652015.

Schedule a Repair
Product Info

For specifications, photo gallery, customer reviews,
and other product information, go to the below link.
Product Overview

Help Library

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Mobile Phone General FAQsGo

Manuals & Download

For the most accurate technical information regarding features, specifications, installation and operation of your LG product, including all Warranty Terms & Conditions, refer to the Owner's Manual and other documents available for this product.

Acrobat PDF (Get Acrobat Reader) DjVu (Get DjVu Reader)

   
OWNERS MANUAL
OWNERS MANUAL
Filename Release Date Size
OWNERS MANUAL
BOUYGUES(FRANCE) 31/10/2011 3,381K
CARPHONE WAREHOUSE(UK_OPEN) 09/01/2012 3,482K
METEOR(IRELAND) 31/10/2011 3,482K
TESCO MOBILE(IRELAND) 31/10/2011 3,482K
TESCO MOBILE(UNITED KINGDOM) 09/01/2012 3,482K
UNITED KINGDOM 09/01/2012 3,482K
OWNERS MANUAL
Filename Release Date Size
OWNERS MANUAL
BELGIUM 31/10/2011 18,709K
BOUYGUES(FRANCE) 31/10/2011 3,381K
CARPHONE WAREHOUSE(UK_OPEN) 09/01/2012 3,482K
FRANCE 31/10/2011 3,381K
HUNGARY 30/11/2011 13,849K
ITALY 31/10/2011 2,798K
METEOR(IRELAND) 31/10/2011 3,482K
NETHERLANDS 09/01/2012 18,709K
OPTIMUS(Portugal) 31/10/2011 4,220K
POLAND 31/10/2011 4,609K
PORTUGAL 31/10/2011 4,220K
ROMANIA 30/11/2011 4,279K
SOUTH AFRICA 09/01/2012 3,542K
TESCO MOBILE(IRELAND) 31/10/2011 3,482K
TESCO MOBILE(UNITED KINGDOM) 09/01/2012 3,482K
TIM(ITALY) 31/10/2011 2,798K
UNITED KINGDOM 09/01/2012 3,482K
VODACOM(SOUTH AFRICA) 30/11/2011 3,542K
WIND(ITALY) 31/10/2011 2,798K
step 1
step 1
step 1

Install the USB DRIVER

USB DRIVER for Windows Download

step 2
step 2
step 2

Install and Execute the LG MOBILE SUPPORT TOOL

Windows XP, Vista, and Win7

step 3
step 3
step 3

Connect your phone to PC by using the bundled USB Cable

step 4
step 4
step 4

Click Start Updating within the LG Mobile Support Tool to begin.

If your phone needs to upgrade, the Start Updating button will be enable.

Trouble shooting Guide
Trouble shooting Guide

※ The phone software upgrade stopped before completion.

1. Don’t close the update tool, disconnect the cable and reconnect it. And check the USB Driver connection on your PC.
    After that, please restart the update.

2. Otherwise, please select “Customer Support” – “Recovery Phone” in LG MOBILE SUPPORT TOOL.
    Then, you can start to recover your phone.

Warranty Info

MANUFACTURER'S WARRANTY SUMMARY

Period of Coverage
Labor : 12 Months
Parts : 12 Months
Warranty Policy : During the Warranty period, LGEUK shall, at its option 1) repair the LG product using new or used parts that are equivalent to new in performance and reliability or 2) replace the LG product with a product that is formed from new and/or used parts that are equivalent to new in performance and reliability.


View detailed Warranty Policy information in the Owner's Manual

To claim the warranty, you can submit online a request for service or you can call us on 0344 847 5454. Please have the serial number, IMEI Number of your product and proof of purchase ready. We may need these to give you the most accurate information.

Compliance Information