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Product Support

  1. Mobile & Tablets
  2. LG Mobile Phones
  3. E610


Warranty Info

Labor : 24 Months
Parts : 24 Months

FOTA(Firmware Over The Air)

How to update your smartphone software through FOTA(Firmware Over The Air)

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Register a Product

Once you sign up for a LG account, you can receive personalized services.

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Repair Service

If you need Repair Service, submit an online service request. If you have an out of warranty mobile phone requiring repair please contact our repair partner SBE on 01233 652015.

Schedule a Repair
Product Info

For specifications, photo gallery, customer reviews,
and other product information, go to the below link.
Product Overview

Help Library

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Mobile Phone General FAQsGo

Manuals & Download

For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.

Acrobat PDF (Get Acrobat Reader) DjVu (Get DjVu Reader)

Filename Release Date Size
UNITED KINGDOM 02/07/2014 15,076K
Filename Release Date Size
2DEGREES(NEWZEALAND) 13/08/2012 9,892K
BALTICS 02/07/2014 19,109K
BOUYGUES(FRANCE) 02/07/2014 17,696K
BYT_LOCAL(FRANCE) 02/07/2014 17,696K
CZECHO 25/07/2012 21,355K
FASTWEB(ITALY) 02/07/2014 13,421K
FRANCE 02/07/2014 17,696K
GERMANY 02/07/2014 26,898K
GREECE 02/07/2014 27,403K
HUNGARY 02/07/2014 40,188K
HUTCHISON(AUSTRIA) 31/05/2012 18,445K
ITALY 02/07/2014 13,421K
MOBILKOM(AUSTRIA) 31/07/2013 27,766K
NETHERLANDS 02/07/2014 25,754K
NORTHERN EUROPE 02/07/2014 43,809K
NRJ(FRANCE) 02/07/2014 13,498K
ORANGE(AUSTRIA) 24/12/2012 18,332K
ORANGE(DOMINICA) 29/11/2012 7,175K
ORANGE(POLAND) 02/07/2014 27,019K
ORANGE(SPAIN) 02/07/2014 27,270K
P4(POLAND) 02/07/2014 27,019K
PLUS(POLAND) 02/07/2014 27,019K
POLAND 02/07/2014 27,019K
PORTUGAL 02/07/2014 27,150K
ROMANIA 02/07/2014 27,151K
SPAIN 02/07/2014 27,270K
SUNRISE(SWITZERLAND) 11/07/2014 31,634K
SWISS(SWITZERLAND) 02/07/2014 31,623K
T-MOBILE(AUSTRIA) 31/07/2013 27,766K
T-MOBILE(POLAND) 02/07/2014 27,019K
TELEFONICA(SPAIN) 02/07/2014 27,270K
TIM(ITALY) 02/07/2014 13,421K
TMN(PORTUGAL) 02/07/2014 27,150K
TMN_MOCHE(PORTUGAL) 02/07/2014 27,150K
UNITED KINGDOM 02/07/2014 15,076K
WIND(ITALY) 02/07/2014 13,421K
step 1
step 1
step 1

Install the USB DRIVER

USB DRIVER for Windows Download

step 2
step 2
step 2

Install and Execute the LG MOBILE SUPPORT TOOL

Windows XP, Vista, and Win7

step 3
step 3
step 3

Connect your phone to PC by using the bundled USB Cable

step 4
step 4
step 4

Click Start Updating within the LG Mobile Support Tool to begin.

If your phone needs to upgrade, the Start Updating button will be enable.

Trouble shooting Guide
Trouble shooting Guide

※ The phone software upgrade stopped before completion.

1. Don’t close the update tool, disconnect the cable and reconnect it. And check the USB Driver connection on your PC.
    After that, please restart the update.

2. Otherwise, please select “Customer Support” – “Recovery Phone” in LG MOBILE SUPPORT TOOL.
    Then, you can start to recover your phone.

LG PC Suite

LG PC Suite is a smart application designed to be interlocked with LG devices (mobile phones and tablets) for convenient management of
multimedia contents and other applications.

* Download and run the file LG PC Suite



  • Manage and play your media contents (music, movie, pictures) on your PC.
  • Send multimedia contents to your device.
  • Synchronizes data (schedules, contacts, bookmarks) in your device and PC.
  • Backup the applications in your device.
  • Update the software in your device.
  • Backup and restore the device.
  • Play multimedia contents of your PC from other device


  • OS: Windows XP 32bit (Service pack 3), Windows Vista, Windows 7, Windows 8
  • CPU: 1 GHz or higher
  • Memory: 512 MB RAM or higher
  • Graphics card: 1024 x 768 screen resolution or higher and 32-bit color
  • Hard disc: Storage of 500 MB or higher (Additional space may be required for data)
  • Required software: LG United Mobile driver, Windows Media Player 10 or later


  • To use the LG PC Suite, an LG mobile phone supporting it is required. Its detailed functions provided may also be different depending on the mobile phone model.
  • The existing PC Suite IV does not support Ice Cream Sandwich OS.
  • LG PC Suite do not provide the functions, managing contacts, calendar, and messages, that has been provided by LG PC Suite IV.

Warranty Info


Period of Coverage
Labor : 24 Months
Parts : 24 Months
Exception : The warranty period may vary depending on your network operator.
Warranty Policy : During the Warranty period, LGEUK shall, at its option 1) repair the LG product using new or used parts that are equivalent to new in performance and reliability or 2) replace the LG product with a product that is formed from new and/or used parts that are equivalent to new in performance and reliability.

View detailed Warranty Policy information in the Owner's Manual

To claim the warranty, you can submit online a request for service or you can call us on 0344 847 5454. Please have the serial number, IMEI Number of your product and proof of purchase ready. We may need these to give you the most accurate information.

Compliance Information