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Product Support

  1. Mobile & Tablets
  2. LG Mobile Phones
  3. GD880


Warranty Info

Labour : 12 Months
Parts : 12 Months

FOTA(Firmware Over The Air)

How to update your smartphone software through FOTA(Firmware Over The Air)

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Register a Product

Once you sign up for a LG account, you can receive personalized services.

Register It Now
Repair Service

If you need Repair Service, submit an online service request. If you have an out of warranty mobile phone requiring repair please contact our repair partner SBE on 01233 652015.

Schedule a Repair

Help Library

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Mobile Phone General FAQsGo

Videos & Tutorials

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Manuals & Download

For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.

IMPORTANT NOTICE : Please ensure you have the latest version of Adobe Acrobat Reader or DjVu Reader installed on your Computer. 

Use the links below to update.

Acrobat PDF (Get Acrobat Reader)

Filename Release Date Size
VODAFONE(IRELAND) 27/07/2011 2,077K
Filename Release Date Size
ARROW(SINGAPORE) 27/07/2011 6,129K
AUSTRALIA 27/07/2011 2,157K
BALTICS 27/07/2011 4,647K
BELGIUM 12/06/2012 3,830K
CIS 27/07/2011 3,906K
COSMOTE(GREECE) 12/06/2012 3,665K
CZECHO 27/07/2011 3,955K
FRANCE 12/06/2012 2,386K
GERMANY 27/07/2011 2,311K
GREECE 12/06/2012 3,665K
HONG KONG 27/07/2011 6,346K
HUNGARY 27/07/2011 6,760K
INDIA 27/07/2011 3,554K
IRAN 27/07/2011 6,469K
KPN(NETHERLANDS) 27/07/2011 3,745K
M-TEL(BULGARIA) 27/07/2011 6,210K
MOBILKOM(AUSTRIA) 27/07/2011 2,298K
NETHERLANDS 27/07/2011 7,192K
NORTHERN EUROPE 12/06/2012 6,410K
O2D(GERMANY) 27/07/2011 2,311K
ORANGE(POLAND) 27/07/2011 2,842K
ORANGE(SPAIN) 12/06/2012 2,363K
ORANGE-SK(SLOVAKIA) 12/06/2012 2,379K
Orange(SWISS) 27/07/2011 6,067K
POLAND 27/07/2011 2,897K
PORTUGAL 27/07/2011 2,449K
ROMANIA 27/07/2011 2,229K
SPAIN 12/06/2012 2,423K
SWISS(SWITZERLAND) 27/07/2011 6,601K
SWISSCOM(SWISS) 27/07/2011 5,964K
T MOBILE(MACEDINIA) 27/07/2011 6,300K
T-MOBILE(CROATIA) 27/07/2011 6,300K
T-MOBILE(GERMANY) 27/07/2011 2,300K
T-MOBILE(HUNGARY) 27/07/2011 6,300K
T-MOBILE(SLOVAKIA) 27/07/2011 3,828K
TAIWAN 27/07/2011 2,348K
TELEFONICA(SPAIN) 12/06/2012 2,423K
THAILAND 27/07/2011 4,128K
TMN(PORTUGAL) 27/07/2011 2,404K
TURKEY 27/07/2011 4,272K
UNITED ARAB EMIRATES 27/07/2011 3,678K
VIETNAM 27/07/2011 4,927K
VIP(CROATIA) 27/07/2011 6,210K
VODAFONE(AUSTRALIA) 27/07/2011 2,130K
VODAFONE(CZECH) 12/06/2012 2,318K
VODAFONE(GERMANY) 27/07/2011 2,109K
VODAFONE(HUNGARY) 27/07/2011 6,210K
VODAFONE(IRELAND) 27/07/2011 2,077K
VODAFONE(SPAIN) 27/07/2011 2,371K
YOIGO(SPAIN) 12/06/2012 2,423K
step 1
step 1
step 1

Install the USB DRIVER

USB DRIVER for Windows Download

step 2
step 2
step 2

Install and Execute the LG MOBILE SUPPORT TOOL

Windows XP, Vista, and Win7

step 3
step 3
step 3

Connect your phone to PC by using the bundled USB Cable

step 4
step 4
step 4

Click Start Updating within the LG Mobile Support Tool to begin.

If your phone needs to upgrade, the Start Updating button will be enable.

Trouble shooting Guide
Trouble shooting Guide

※ The phone software upgrade stopped before completion.

1. Don’t close the update tool, disconnect the cable and reconnect it. And check the USB Driver connection on your PC.
    After that, please restart the update.

2. Otherwise, please select “Customer Support” – “Recovery Phone” in LG MOBILE SUPPORT TOOL.
    Then, you can start to recover your phone.

LG PC Suite IV

The LG PC Suite IV is a program that helps you connect your mobile phone to a PC using a USB data communication cable or a Bluetooth
connection so that you can use the functions of the mobile phone on your PC

* Download and run the file LG PC Suite IV



  • Create, edit and delete phone data conveniently
  • Synchronize data from a PC and phone (Contacts, Calendar/Task, Memo)
  • Transfer multimedia files (photos, videos, music) conveniently with a simple drag & drop between a PC and phone
  • Transfer the messages from a phone to a PC
  • Synchronise mobile bookmarks to your mobile browser


  • OS: Windows XP 32bit (Service pack 3), Windows Vista, Windows 7, Windows 8
  • CPU: 1 GHz or higher
  • Memory: 512 MB RAM or higher
  • Graphics card: 1024 x 768 screen resolution or higher and 32-bit color
  • Hard disc: Storage of 100 MB or higher (Additional space may be required for data).


  • To use the LG PC Suite IV, an LG mobile phone supporting it is required. Its detailed functions provided may also be different depending on the
    mobile phone model.

Warranty Info


Period of Coverage
Labour : 12 Months
Parts : 12 Months
Warranty Policy : During the Warranty period, LGEUK shall, at its option 1) repair the LG product using new or used parts that are equivalent to new in performance and reliability or 2) replace the LG product with a product that is formed from new and/or used parts that are equivalent to new in performance and reliability.

View detailed Warranty Policy information in the Owner's Manual

To claim the warranty, you can submit online a request for service or you can call us on 0344 847 5454. Please have the serial number, IMEI Number of your product and proof of purchase ready. We may need these to give you the most accurate information.

Compliance Information


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