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GS290

GS290

Warranty Info

Labor : 12 Months
Parts : 12 Months

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FOTA(Firmware Over The Air)

How to update your smartphone software through FOTA(Firmware Over The Air)

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Repair Service

If you need Repair Service, submit an online service request. If you have an out of warranty mobile phone requiring repair please contact our repair partner SBE on 01233 652015.

Schedule a Repair
Product Info

For specifications, photo gallery, customer reviews,
and other product information, go to the below link.
Product Overview

Help Library

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Mobile Phone General FAQsGo

Manuals & Download

For the most accurate technical information regarding features, specifications, installation and operation of your LG product, including all Warranty Terms & Conditions, refer to the Owner's Manual and other documents available for this product.

Acrobat PDF   (Get Acrobat Reader)     DjVu   (Get DjVu Reader)

   
OWNERS MANUAL
download list
Filename Release Date Size
download list
CARPHONE WAREHOUSE(UK_OPEN) 27/07/2011 1,432K
EIRCOM(IRELAND) 27/07/2011 1,432K
METEOR(IRELAND) 27/07/2011 1,432K
O2(IRELAND) 01/05/2012 1,404K
SWISS(SWITZERLAND) 01/05/2012 5,620K
TESCO MOBILE(UNITED KINGDOM) 01/05/2012 1,403K
UNITED KINGDOM 27/07/2011 1,432K
VIRGIN MOBILE(UNITED KINGDOM) 27/07/2011 1,432K
VODAFONE(IRELAND) 27/07/2011 2,233K
download list
Filename Release Date Size
download list
ALGERIA 18/10/2011 4,340K
ARROW(SINGAPORE) 27/07/2011 5,837K
AUSTRALIA 25/07/2011 4,761K
BALTICS 27/07/2011 6,256K
BH TELEKOM(BOSNIA) 27/07/2011 5,558K
BOUYGUES(FRANCE) 27/07/2011 1,875K
BTC (BULGARIA) 27/07/2011 5,558K
CARPHONE WAREHOUSE(NL_OPEN) 27/07/2011 3,216K
CARPHONE WAREHOUSE(UK_OPEN) 27/07/2011 1,432K
CHINA 27/07/2011 5,218K
CIS 25/07/2011 4,355K
CLARO(PANAMA) 27/07/2011 1,439K
CLARO(PERU) 27/07/2011 1,749K
CLARO(PUERTORICO) 27/07/2011 2,348K
CNW CAEIBBEAN(JAMAICA) 27/07/2011 2,028K
COSMOTE(GREECE) 27/07/2011 3,414K
COSTA RICA 27/07/2011 1,307K
CZECHO 25/07/2011 2,813K
DIGITEL(VENEZUELA) 27/07/2011 1,346K
EIRCOM(IRELAND) 27/07/2011 1,432K
ERONET(BOSNIA) 27/07/2011 5,558K
FRANCE 27/07/2011 1,875K
GERMANY 24/11/2011 3,636K
GREECE 27/07/2011 3,414K
HONG KONG 27/07/2011 5,254K
HUNGARY 27/07/2011 5,558K
INDIA 27/07/2011 3,140K
INDONESIA 27/07/2011 5,150K
IRAN 24/11/2011 3,176K
ITALY 27/07/2011 1,856K
ITALY_SPECIAL EDITION(ITALY) 24/11/2011 2,212K
IUSACELL(MEXICO) 27/07/2011 1,577K
KPN(NETHERLANDS) 27/07/2011 3,216K
METEOR(IRELAND) 27/07/2011 1,432K
MOBISTAR(BELGIUM) 27/07/2011 3,216K
MOVILNET(VENEZUELA) 27/07/2011 1,211K
NETHERLANDS 27/07/2011 3,216K
NORTHERN EUROPE 27/07/2011 4,823K
O2(IRELAND) 01/05/2012 1,404K
ORANGE(AUSTRIA) 27/07/2011 4,111K
PANNON(HUNGARY) 27/07/2011 5,558K
POLAND 27/07/2011 1,885K
PORTUGAL 27/07/2011 1,569K
PROXIMUS(BELGIUM) 27/07/2011 3,216K
ROMANIA 27/07/2011 933K
SINGAPORE 27/07/2011 5,837K
SPAIN 27/07/2011 3,949K
SWISS(SWITZERLAND) 01/05/2012 5,620K
T-MOBILE(BULGARIA) 27/07/2011 5,558K
T-MOBILE(CROATIA) 27/07/2011 5,558K
T-MOBILE(HUNGARY) 27/07/2011 5,558K
TELCEL(MEXICO) 27/07/2011 1,993K
TELE2(CROATIA) 27/07/2011 5,558K
TELECOM CONCEPTS INC(PHILIPPINES) 27/07/2011 1,379K
TELEFONICA(CENTRAL AMERICA) 27/07/2011 3,478K
TELEFONICA(CHILE) 27/07/2011 2,276K
TELEFONICA(MEXICO) 27/07/2011 1,251K
TELEFONICA(PERU) 27/07/2011 1,668K
TELEFONICA(SPAIN) 01/05/2012 2,179K
TESCO MOBILE(UNITED KINGDOM) 01/05/2012 1,403K
THAILAND 27/07/2011 3,571K
TIGO(CENTRAL AMERICA) 27/07/2011 1,208K
TIM(ITALY) 24/11/2011 2,370K
TUNISIA 27/07/2011 5,027K
TURKEY 27/07/2011 4,368K
UNITED ARAB EMIRATES 27/07/2011 4,458K
UNITED KINGDOM 27/07/2011 1,432K
VIETNAM 25/07/2011 3,363K
VIP(CROATIA) 27/07/2011 5,558K
VIP(SERBIA) 27/07/2011 5,558K
VIRGIN MOBILE(UNITED KINGDOM) 27/07/2011 1,432K
VODAFONE(GREECE_CYPRUS) 27/07/2011 3,701K
VODAFONE(HUNGARY) 27/07/2011 7,318K
VODAFONE(IRELAND) 27/07/2011 2,233K
VODAFONE(ITALY) 27/07/2011 1,435K
VODAFONE(PORTUGAL) 27/07/2011 4,711K
VODAFONE(ROMANIA) 01/05/2012 1,730K
VODAFONE(SPAIN) 01/05/2012 8,153K
WIND(ITALY) 27/07/2011 1,856K
step 1
download list
step 1

Install the USB DRIVER

USB DRIVER for Windows Download

step 2
download list
step 2

Install and Execute the LG MOBILE SUPPORT TOOL

Windows XP, Vista, and Win7

step 3
download list
step 3

Connect your phone to PC by using the bundled USB Cable

step 4
download list
step 4

Click Start Updating within the LG Mobile Support Tool to begin.

If your phone needs to upgrade, the Start Updating button will be enable.

Trouble shooting Guide
Trouble shooting Guide

※ The phone software upgrade stopped before completion.

1. Don’t close the update tool, disconnect the cable and reconnect it. And check the USB Driver connection on your PC.
    After that, please restart the update.

2. Otherwise, please select “Customer Support” – “Recovery Phone” in LG MOBILE SUPPORT TOOL.
    Then, you can start to recover your phone.

LG PC Suite IV

The LG PC Suite IV is a program that helps you connect your mobile phone to a PC using a USB data communication cable or a Bluetooth
connection so that you can use the functions of the mobile phone on your PC

* Download and run the file LG PC Suite IV

Download

FEATURES

  • Create, edit and delete phone data conveniently
  • Synchronize data from a PC and phone (Contacts, Calendar/Task, Memo)
  • Transfer multimedia files (photos, videos, music) conveniently with a simple drag & drop between a PC and phone
  • Transfer the messages from a phone to a PC
  • Synchronise mobile bookmarks to your mobile browser

RECOMMENDED SYSTEMS

  • OS: Windows XP 32bit (Service pack 3), Windows Vista, Windows 7, Windows 8
  • CPU: 1 GHz or higher
  • Memory: 512 MB RAM or higher
  • Graphics card: 1024 x 768 screen resolution or higher and 32-bit color
  • Hard disc: Storage of 100 MB or higher (Additional space may be required for data).

CAUTIONS

  • To use the LG PC Suite IV, an LG mobile phone supporting it is required. Its detailed functions provided may also be different depending on the
    mobile phone model.

Warranty Info

MANUFACTURER'S WARRANTY SUMMARY

Period of Coverage
Labor : 12 Months
Parts : 12 Months
Warranty Policy : During the Warranty period, LGEUK shall, at its option 1) repair the LG product using new or used parts that are equivalent to new in performance and reliability or 2) replace the LG product with a product that is formed from new and/or used parts that are equivalent to new in performance and reliability.


View detailed Warranty Policy information in the Owner's Manual

To claim the warranty, you can submit online a request for service or you can call us on 0844 847 5454. Please have the serial number, IMEI Number of your product and proof of purchase ready. We may need these to give you the most accurate information.

Compliance Information