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KC550

KC550

Warranty Info

Labor : 12 Months
Parts : 12 Months

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FOTA(Firmware Over The Air)

How to update your smartphone software through FOTA(Firmware Over The Air)

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Repair Service

If you need Repair Service, submit an online service request. If you have an out of warranty mobile phone requiring repair please contact our repair partner SBE on 01233 652015.

Schedule a Repair
Product Info

For specifications, photo gallery, customer reviews,
and other product information, go to the below link.
Product Overview

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Mobile Phone General FAQsGo

Manuals & Download

For the most accurate technical information regarding features, specifications, installation and operation of your LG product, including all Warranty Terms & Conditions, refer to the Owner's Manual and other documents available for this product.

Acrobat PDF (Get Acrobat Reader) DjVu (Get DjVu Reader)

   
OWNERS MANUAL
OWNERS MANUAL
Filename Release Date Size
OWNERS MANUAL
O2(IRELAND) 27/07/2011 1,717K
TESCO MOBILE(UNITED KINGDOM) 27/07/2011 1,717K
UNITED KINGDOM 27/07/2011 1,717K
VIRGIN MOBILE(UNITED KINGDOM) 27/07/2011 1,717K
OWNERS MANUAL
Filename Release Date Size
OWNERS MANUAL
BALTICS 02/05/2012 3,624K
CIS 27/07/2011 2,134K
COSMOTE(GREECE) 27/07/2011 3,602K
CZECHO 27/07/2011 3,220K
ERA(POLAND) 27/07/2011 2,494K
FRANCE 27/07/2011 1,343K
GERMANY 27/07/2011 3,350K
GREECE 27/07/2011 3,602K
HONG KONG 27/07/2011 6,243K
HUNGARY 27/07/2011 14,210K
INDIA 02/05/2012 2,821K
INDONESIA 27/07/2011 6,653K
IRAN 27/07/2011 7,034K
ITALY 09/01/2012 2,319K
M-TEL(BOSNIA) 27/07/2011 14,210K
MALAYSIA 27/07/2011 6,662K
NETHERLANDS 27/07/2011 3,183K
NORTHERN EUROPE 27/07/2011 6,579K
O2(IRELAND) 27/07/2011 1,717K
PAKISTAN 02/05/2012 2,757K
PANNON(HUNGARY) 27/07/2011 14,210K
PLUS(POLAND) 27/07/2011 2,494K
POLAND 27/07/2011 2,494K
PORTUGAL 27/07/2011 1,948K
ROMANIA 27/07/2011 1,490K
SINGAPORE 27/07/2011 4,047K
SOUTH AFRICA 27/07/2011 3,397K
SPAIN 27/07/2011 1,940K
SWISS(SWITZERLAND) 27/07/2011 5,143K
T-MOBILE(BENELUX) 27/07/2011 3,183K
T-MOBILE(CROATIA) 02/05/2012 5,578K
T-MOBILE(CZECHO) 27/07/2011 1,850K
T-MOBILE(HUNGARY) 27/07/2011 2,698K
T-MOBILE(SLOVAKIA) 27/07/2011 3,586K
TAIWAN 27/07/2011 1,966K
TELECOM CONCEPTS INC(PHILIPPINES) 27/07/2011 2,250K
TESCO MOBILE(UNITED KINGDOM) 27/07/2011 1,717K
THAILAND 27/07/2011 3,965K
TURKEY 27/07/2011 4,399K
UMC(UKRAINE) 27/07/2011 3,377K
UNITED ARAB EMIRATES 27/07/2011 5,101K
UNITED KINGDOM 27/07/2011 1,717K
UNTED ARAB EMIRATES_ENG(UNITED ARAB EMIRATES) 27/07/2011 1,607K
VIETNAM 27/07/2011 4,493K
VIRGIN MOBILE(FRANCE) 27/07/2011 1,343K
VIRGIN MOBILE(UNITED KINGDOM) 27/07/2011 1,717K
step 1
step 1
step 1

Install the USB DRIVER

USB DRIVER for Windows Download

step 2
step 2
step 2

Install and Execute the LG MOBILE SUPPORT TOOL

Windows XP, Vista, and Win7

step 3
step 3
step 3

Connect your phone to PC by using the bundled USB Cable

step 4
step 4
step 4

Click Start Updating within the LG Mobile Support Tool to begin.

If your phone needs to upgrade, the Start Updating button will be enable.

Trouble shooting Guide
Trouble shooting Guide

※ The phone software upgrade stopped before completion.

1. Don’t close the update tool, disconnect the cable and reconnect it. And check the USB Driver connection on your PC.
    After that, please restart the update.

2. Otherwise, please select “Customer Support” – “Recovery Phone” in LG MOBILE SUPPORT TOOL.
    Then, you can start to recover your phone.

Additioanl Update
Additioanl Update
Filename Release Date Size
KC550 High-Resolution 02/05/2012 N/A

LG PC Suite

LG PC Suite is a smart application designed to be interlocked with LG devices (mobile phones and tablets) for convenient management of
multimedia contents and other applications.

* Download and run the file LG PC Suite

Download

FEATURES

  • Manage and play your media contents (music, movie, pictures) on your PC.
  • Send multimedia contents to your device.
  • Synchronizes data (schedules, contacts, bookmarks) in your device and PC.
  • Backup the applications in your device.
  • Update the software in your device.
  • Backup and restore the device.
  • Play multimedia contents of your PC from other device

RECOMMENDED SYSTEMS

  • OS: Windows XP 32bit (Service pack 3), Windows Vista, Windows 7, Windows 8
  • CPU: 1 GHz or higher
  • Memory: 512 MB RAM or higher
  • Graphics card: 1024 x 768 screen resolution or higher and 32-bit color
  • Hard disc: Storage of 500 MB or higher (Additional space may be required for data)
  • Required software: LG United Mobile driver, Windows Media Player 10 or later

CAUTIONS

  • To use the LG PC Suite, an LG mobile phone supporting it is required. Its detailed functions provided may also be different depending on the mobile phone model.
  • The existing PC Suite IV does not support Ice Cream Sandwich OS.
  • LG PC Suite do not provide the functions, managing contacts, calendar, and messages, that has been provided by LG PC Suite IV.

Warranty Info

MANUFACTURER'S WARRANTY SUMMARY

Period of Coverage
Labor : 12 Months
Parts : 12 Months
Warranty Policy : During the Warranty period, LGEUK shall, at its option 1) repair the LG product using new or used parts that are equivalent to new in performance and reliability or 2) replace the LG product with a product that is formed from new and/or used parts that are equivalent to new in performance and reliability.


View detailed Warranty Policy information in the Owner's Manual

To claim the warranty, you can submit online a request for service or you can call us on 0344 847 5454. Please have the serial number, IMEI Number of your product and proof of purchase ready. We may need these to give you the most accurate information.

Compliance Information