[Mobile & Tablets]
How do I use my phone when the touch screen is cracked?
For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.
Install the USB DRIVER
USB DRIVER for Windows Download
Install and Execute the LG MOBILE SUPPORT TOOL
Windows XP, Vista, and Win7
Connect your phone to PC by using the bundled USB Cable
Click Start Updating within the LG Mobile Support Tool to begin.
If your phone needs to upgrade, the Start Updating button will be enable.
※ The phone software upgrade stopped before completion.
1. Don’t close the update tool, disconnect the cable and reconnect it. And check the USB Driver connection on your PC.
2. Otherwise, please select “Customer Support” – “Recovery Phone” in LG MOBILE SUPPORT TOOL.
To synchronize your phone with your PC via a USB cable, you need to install the LG PC Suite program on your PC.
* Download and run the file PC SyncDownload
PC REQUIREMENTS FOR LG MOBILE SUPPORT TOOL
MANUFACTURER'S WARRANTY SUMMARY
Period of Coverage
Labour : 12 Months
Parts : 12 Months
Warranty Policy : During the Warranty period, LGEUK shall, at its option 1) repair the LG product using new or used parts that are equivalent to new in performance and reliability or 2) replace the LG product with a product that is formed from new and/or used parts that are equivalent to new in performance and reliability.
View detailed Warranty Policy information in the Owner's Manual
To claim the warranty, you can submit online a request for service or you can call us on 0344 847 5454. Please have the serial number, IMEI Number of your product and proof of purchase ready. We may need these to give you the most accurate information.