Product Support

Mobile & Tablets > LG Mobile Phones > KF510


Warranty Info

Labor : 12 Months
Parts : 12 Months

FOTA(Firmware Over The Air)

How to update your smartphone software through FOTA(Firmware Over The Air)

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Repair Service

If you need Repair Service, submit an online service request. If you have an out of warranty mobile phone requiring repair please contact our repair partner SBE on 01233 652015.

Schedule a Repair
Product Info

For specifications, photo gallery, customer reviews,
and other product information, go to the below link.
Product Overview

Help Library

Mobile Phone General FAQsGo

Manuals & Download

For the most accurate technical information regarding features, specifications, installation and operation of your LG product, including all Warranty Terms & Conditions, refer to the Owner's Manual and other documents available for this product.

Acrobat PDF   (Get Acrobat Reader)     DjVu   (Get DjVu Reader)

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Filename Release Date Size
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UNITED KINGDOM 27/07/2011 1,843K
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Filename Release Date Size
download list
ALGERIA 27/07/2011 6,967K
AUSTRALIA 27/07/2011 1,809K
BALTICS 27/07/2011 5,902K
BOUYGUES(FRANCE) 27/07/2011 1,886K
CHINA 27/07/2011 3,240K
CHINA MOBILE(CHINA) 27/07/2011 3,873K
CIS 27/07/2011 2,779K
CZECHO 27/07/2011 3,387K
FRANCE 27/07/2011 2,353K
GERMANY 27/07/2011 3,604K
GLOBE(PHILIPPINES) 27/07/2011 2,420K
GREECE 27/07/2011 4,913K
HONG KONG 27/07/2011 5,888K
HONG KONG_ENG(HONG KONG) 27/07/2011 5,888K
HUNGARY 27/07/2011 5,428K
INDIA 27/07/2011 2,932K
INDONESIA 27/07/2011 9,654K
IRAN 27/07/2011 4,811K
ITALY 27/07/2011 2,372K
M-TEL(BOSNIA) 27/07/2011 5,428K
MALAYSIA 27/07/2011 9,654K
MOROCCO 27/07/2011 4,191K
NETHERLANDS 27/07/2011 3,310K
NORTHERN EUROPE 27/07/2011 6,164K
PAKISTAN 27/07/2011 5,107K
POLAND 27/07/2011 2,617K
ROMANIA 27/07/2011 2,233K
SINGAPORE 27/07/2011 9,654K
SOUTH AFRICA 27/07/2011 3,843K
SPAIN 27/07/2011 2,766K
SWISS(SWITZERLAND) 27/07/2011 4,594K
TAIWAN 27/07/2011 2,749K
TELE2(CROATIA) 27/07/2011 5,428K
TELERING(AUSTRIA) 27/07/2011 4,594K
TELIA(DENMARK) 27/07/2011 6,164K
THAILAND 27/07/2011 3,879K
TMN(PORTUGAL) 27/07/2011 2,076K
TURKEY 27/07/2011 2,038K
UMC(UKRAINE) 27/07/2011 5,339K
UNITED ARAB EMIRATES 27/07/2011 8,503K
UNITED KINGDOM 27/07/2011 1,843K
VIETNAM 27/07/2011 9,654K
step 1
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step 1

Install the USB DRIVER

USB DRIVER for Windows Download

step 2
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step 2

Install and Execute the LG MOBILE SUPPORT TOOL

Windows XP, Vista, and Win7

step 3
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step 3

Connect your phone to PC by using the bundled USB Cable

step 4
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step 4

Click Start Updating within the LG Mobile Support Tool to begin.

If your phone needs to upgrade, the Start Updating button will be enable.

Trouble shooting Guide
Trouble shooting Guide

※ The phone software upgrade stopped before completion.

1. Don’t close the update tool, disconnect the cable and reconnect it. And check the USB Driver connection on your PC.
    After that, please restart the update.

2. Otherwise, please select “Customer Support” – “Recovery Phone” in LG MOBILE SUPPORT TOOL.
    Then, you can start to recover your phone.

Additioanl Update
download list
Filename Release Date Size
KF510 High-Resolution 02/05/2012 N/A

PC Sync

To synchronize your phone with your PC via a USB cable, you need to install the LG PC Suite program on your PC.

* Download and run the file PC Sync



  • PC requirements for LG Mobile Support Tool
  • 1GHz or higher Pentium-compatible processor
  • At least 512MB of RAM (memory)
  • Windows 2000 (SP4 or later) or Windows XP (SP1 or SP2), Windows Vista, Windows 7
  • Administration rights on the PC for software installation
  • High-speed Internet connection

Warranty Info


Period of Coverage
Labor : 12 Months
Parts : 12 Months
Warranty Policy : During the Warranty period, LGEUK shall, at its option 1) repair the LG product using new or used parts that are equivalent to new in performance and reliability or 2) replace the LG product with a product that is formed from new and/or used parts that are equivalent to new in performance and reliability.

View detailed Warranty Policy information in the Owner's Manual

To claim the warranty, you can submit online a request for service or you can call us on 0344 847 5454. Please have the serial number, IMEI Number of your product and proof of purchase ready. We may need these to give you the most accurate information.

Compliance Information