Product Support

Mobile > LG Mobile Phones > KG320
KG320

KG320

Warranty Info

Labor : 12 Months
Parts : 12 Months

More
FOTA(Firmware Over The Air)

How to update your smartphone software through FOTA(Firmware Over The Air)

More
Register a Product

Once you sign up for a LG account, you can receive personalized services.

Register It Now
Repair Service

If you need Repair Service, submit an online service request. If you have an out of warranty mobile phone requiring repair please contact our repair partner SBE on 01233 652015.

Schedule a Repair

Help Library

More
Mobile Phone General FAQsGo

Manuals & Download

For the most accurate technical information regarding features, specifications, installation and operation of your LG product, including all Warranty Terms & Conditions, refer to the Owner's Manual and other documents available for this product.

Acrobat PDF   (Get Acrobat Reader)     DjVu   (Get DjVu Reader)

   
OWNERS MANUAL
download list
Filename Release Date Size
download list
UNITED KINGDOM 13/12/2011 1,789K
download list
Filename Release Date Size
download list
CIS 27/07/2011 3,699K
EAST_SOUTH_ASIA 24/10/2011 7,974K
HONG KONG 27/07/2011 4,544K
HUNGARY 09/01/2012 5,292K
IRAN 27/07/2011 3,988K
MOROCCO 27/07/2011 3,199K
NETHERLANDS 13/12/2011 5,535K
NIGERIA 13/12/2011 4,020K
SAUDI ARABIA 27/07/2011 3,988K
SOUTH AFRICA 13/12/2011 2,384K
TELECOM CONCEPTS INC(PHILIPPINES) 13/12/2011 7,974K
THAILAND 13/12/2011 4,005K
TURKEY 27/07/2011 3,378K
UMC(UKRAINE) 13/12/2011 3,699K
UNITED ARAB EMIRATES 27/07/2011 3,988K
UNITED KINGDOM 13/12/2011 1,789K
step 1
download list
step 1

Install the USB DRIVER

USB DRIVER for Windows Download

step 2
download list
step 2

Install and Execute the LG MOBILE SUPPORT TOOL

Windows XP, Vista, and Win7

step 3
download list
step 3

Connect your phone to PC by using the bundled USB Cable

step 4
download list
step 4

Click Start Updating within the LG Mobile Support Tool to begin.

If your phone needs to upgrade, the Start Updating button will be enable.

Trouble shooting Guide
Trouble shooting Guide

※ The phone software upgrade stopped before completion.

1. Don’t close the update tool, disconnect the cable and reconnect it. And check the USB Driver connection on your PC.
    After that, please restart the update.

2. Otherwise, please select “Customer Support” – “Recovery Phone” in LG MOBILE SUPPORT TOOL.
    Then, you can start to recover your phone.

Warranty Info

MANUFACTURER'S WARRANTY SUMMARY

Period of Coverage
Labor : 12 Months
Parts : 12 Months
Warranty Policy : During the Warranty period, LGEUK shall, at its option 1) repair the LG product using new or used parts that are equivalent to new in performance and reliability or 2) replace the LG product with a product that is formed from new and/or used parts that are equivalent to new in performance and reliability.


View detailed Warranty Policy information in the Owner's Manual

To claim the warranty, you can submit online a request for service or you can call us on 0844 847 5454. Please have the serial number, IMEI Number of your product and proof of purchase ready. We may need these to give you the most accurate information.

Compliance Information