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  3. KM900
KM900

KM900

Warranty Info

Labor : 12 Months
Parts : 12 Months

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FOTA(Firmware Over The Air)

How to update your smartphone software through FOTA(Firmware Over The Air)

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Repair Service

If you need Repair Service, submit an online service request. If you have an out of warranty mobile phone requiring repair please contact our repair partner SBE on 01233 652015.

Schedule a Repair
Product Info

For specifications, photo gallery, customer reviews,
and other product information, go to the below link.
Product Overview

Help Library

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Mobile Phone General FAQsGo

Manuals & Download

For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.

Acrobat PDF (Get Acrobat Reader) DjVu (Get DjVu Reader)

   
OWNERS MANUAL
OWNERS MANUAL
Filename Release Date Size
OWNERS MANUAL
FRANCE 27/07/2011 6,102K
ORANGE OPEN(UNITED KINGDOM) 03/05/2012 3,402K
T-MOBILE(UNITED KINGDOM) 27/07/2011 8,407K
UNITED KINGDOM 27/07/2011 5,422K
OWNERS MANUAL
Filename Release Date Size
OWNERS MANUAL
ALGERIA 03/05/2012 12,722K
AUSTRALIA 27/07/2011 6,601K
BALTICS 27/07/2011 11,980K
BOUYGUES(FRANCE) 03/05/2012 6,456K
CIS 27/07/2011 7,273K
COSMOTE(GREECE) 27/07/2011 12,612K
CZECHO 27/07/2011 13,284K
DIGITEL(VENEZUELA) 27/07/2011 3,984K
FRANCE 27/07/2011 6,102K
GERMANY 27/07/2011 7,931K
GREECE 03/05/2012 12,722K
HONG KONG 27/07/2011 25,259K
HUNGARY 03/05/2012 13,762K
HUTCHISON(AUSTRIA) 27/07/2011 5,661K
HUTCHISON(SWEDEN) 03/05/2012 13,254K
INDIA 27/07/2011 7,814K
INDONESIA 03/05/2012 4,050K
IRAN 27/07/2011 10,099K
ITALY 27/07/2011 12,821K
KPN(NETHERLANDS) 27/07/2011 11,611K
MALAYSIA 27/07/2011 26,511K
MOROCCO 03/05/2012 8,845K
NETHERLANDS 27/07/2011 11,611K
NORTHERN EUROPE 03/05/2012 14,029K
O2D(GERMANY) 27/07/2011 10,725K
OPTUS(AUSTRALIA) 27/07/2011 6,634K
ORANGE OPEN(UNITED KINGDOM) 03/05/2012 3,402K
ORANGE(POLAND) 27/07/2011 4,499K
ORANGE(SPAIN) 27/07/2011 6,017K
POLAND 27/07/2011 8,707K
PORTUGAL 27/07/2011 7,519K
ROMANIA 27/07/2011 6,121K
SFR(FRANCE) 27/07/2011 5,383K
SING TEL(SINGAPORE) 27/07/2011 12,328K
SINGAPORE 27/07/2011 12,328K
SPAIN 27/07/2011 6,632K
STARHUB(SINGAPORE) 27/07/2011 12,328K
SWISS(SWITZERLAND) 03/05/2012 13,254K
SWISSCOM(SWISS) 27/07/2011 8,608K
T-MOBILE(BENELUX) 27/07/2011 9,341K
T-MOBILE(CZECHO) 27/07/2011 15,096K
T-MOBILE(GERMANY) 27/07/2011 14,904K
T-MOBILE(HUNGARY) 27/07/2011 15,042K
T-MOBILE(UNITED KINGDOM) 27/07/2011 8,407K
TAIWAN 27/07/2011 9,597K
TELECOM CONCEPTS INC(PHILIPPINES) 27/07/2011 7,107K
THAILAND 27/07/2011 12,004K
TURKEY 27/07/2011 25,049K
UMC(UKRAINE) 03/05/2012 11,499K
UNITED ARAB EMIRATES 27/07/2011 10,148K
UNITED KINGDOM 27/07/2011 5,422K
UNTED ARAB EMIRATES_ENG(UNITED ARAB EMIRATES) 27/07/2011 5,019K
VIETNAM 27/07/2011 14,270K
VIP(CROATIA) 27/07/2011 3,595K
VIRGIN MOBILE(FRANCE) 27/07/2011 6,102K
VODAFONE(AUSTRALIA) 27/07/2011 3,495K
VODAFONE(CZECH) 27/07/2011 3,893K
VODAFONE(GERMANY) 27/07/2011 4,006K
VODAFONE(GREECE) 27/07/2011 7,277K
VODAFONE(ITALY) 27/07/2011 7,164K
VODAFONE(NETHERLANDS) 27/07/2011 4,110K
VODAFONE(NEW ZEALAND) 27/07/2011 3,495K
VODAFONE(PORTUGAL) 03/05/2012 3,186K
VODAFONE(SPAIN) 27/07/2011 5,642K
WIND(ITALY) 27/07/2011 9,556K
YOIGO(SPAIN) 27/07/2011 9,344K
step 1
step 1
step 1

Install the USB DRIVER

USB DRIVER for Windows Download

step 2
step 2
step 2

Install and Execute the LG MOBILE SUPPORT TOOL

Windows XP, Vista, and Win7

step 3
step 3
step 3

Connect your phone to PC by using the bundled USB Cable

step 4
step 4
step 4

Click Start Updating within the LG Mobile Support Tool to begin.

If your phone needs to upgrade, the Start Updating button will be enable.

Trouble shooting Guide
Trouble shooting Guide

※ The phone software upgrade stopped before completion.

1. Don’t close the update tool, disconnect the cable and reconnect it. And check the USB Driver connection on your PC.
    After that, please restart the update.

2. Otherwise, please select “Customer Support” – “Recovery Phone” in LG MOBILE SUPPORT TOOL.
    Then, you can start to recover your phone.

Additioanl Update
Additioanl Update
Filename Release Date Size
KM900 High-Resolution 02/05/2012 N/A

PC Sync

To synchronize your phone with your PC via a USB cable, you need to install the LG PC Suite program on your PC.

* Download and run the file PC Sync

Download

PC REQUIREMENTS FOR LG MOBILE SUPPORT TOOL

  • PC requirements for LG Mobile Support Tool
  • 1GHz or higher Pentium-compatible processor
  • At least 512MB of RAM (memory)
  • Windows 2000 (SP4 or later) or Windows XP (SP1 or SP2), Windows Vista, Windows 7
  • Administration rights on the PC for software installation
  • High-speed Internet connection

Warranty Info

MANUFACTURER'S WARRANTY SUMMARY

Period of Coverage
Labor : 12 Months
Parts : 12 Months
Warranty Policy : During the Warranty period, LGEUK shall, at its option 1) repair the LG product using new or used parts that are equivalent to new in performance and reliability or 2) replace the LG product with a product that is formed from new and/or used parts that are equivalent to new in performance and reliability.


View detailed Warranty Policy information in the Owner's Manual

To claim the warranty, you can submit online a request for service or you can call us on 0344 847 5454. Please have the serial number, IMEI Number of your product and proof of purchase ready. We may need these to give you the most accurate information.

Compliance Information