Skip to Contents

Product Support

  1. Mobile & Tablets
  2. LG Mobile Phones
  3. KP130


Warranty Info

Labour : 12 Months
Parts : 12 Months

FOTA(Firmware Over The Air)

How to update your smartphone software through FOTA(Firmware Over The Air)

View All
Register a Product

Once you sign up for a LG account, you can receive personalized services.

Register It Now
Repair Service

If you need Repair Service, submit an online service request. If you have an out of warranty mobile phone requiring repair please contact our repair partner SBE on 01233 652015.

Schedule a Repair
Product Info

For specifications, photo gallery, customer reviews,
and other product information, go to the below link.
Product Overview

Help Library

View All
Mobile Phone General FAQsGo

Videos & Tutorials

View All

Manuals & Download

For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.

IMPORTANT NOTICE : Please ensure you have the latest version of Adobe Acrobat Reader or DjVu Reader installed on your Computer. 

Use the links below to update.

Acrobat PDF (Get Acrobat Reader)

Filename Release Date Size
T-MOBILE(UNITED KINGDOM) 03/05/2012 1,654K
Filename Release Date Size
BALTICS 03/05/2012 6,878K
CZECHO 03/05/2012 4,205K
GERMANY 27/07/2011 4,765K
HUNGARY 03/05/2012 5,499K
ITALY 27/07/2011 2,124K
KPN(NETHERLANDS) 27/07/2011 7,100K
MOBISTAR(BELGIUM) 27/07/2011 7,100K
NORTHERN EUROPE 03/05/2012 5,435K
ONE(AUSTRIA) 27/07/2011 4,765K
ORG ROMANIA(ROMANIA) 27/07/2011 1,975K
PORTUGAL 03/05/2012 1,670K
ROMANIA 27/07/2011 1,975K
SFR(FRANCE) 03/05/2012 2,038K
SUNRISE(SWITZERLAND) 27/07/2011 6,034K
SWISS(SWITZERLAND) 27/07/2011 6,034K
T-MOBILE(GERMANY) 27/07/2011 4,735K
T-MOBILE(HUNGARY) 03/05/2012 8,785K
T-MOBILE(UNITED KINGDOM) 03/05/2012 1,654K
TELFORT(NETHERLANDS) 27/07/2011 7,100K
VODAFONE(GERMANY) 27/07/2011 4,765K
VODAFONE(HUNGARY) 03/05/2012 8,733K
VODAFONE(ITALY) 09/01/2012 2,124K
VODAFONE(ROMANIA) 27/07/2011 1,975K
step 1
step 1
step 1

Install the USB DRIVER

USB DRIVER for Windows Download

step 2
step 2
step 2

Install and Execute the LG MOBILE SUPPORT TOOL

Windows XP, Vista, and Win7

step 3
step 3
step 3

Connect your phone to PC by using the bundled USB Cable

step 4
step 4
step 4

Click Start Updating within the LG Mobile Support Tool to begin.

If your phone needs to upgrade, the Start Updating button will be enable.

Trouble shooting Guide
Trouble shooting Guide

※ The phone software upgrade stopped before completion.

1. Don’t close the update tool, disconnect the cable and reconnect it. And check the USB Driver connection on your PC.
    After that, please restart the update.

2. Otherwise, please select “Customer Support” – “Recovery Phone” in LG MOBILE SUPPORT TOOL.
    Then, you can start to recover your phone.

PC Sync

To synchronize your phone with your PC via a USB cable, you need to install the LG PC Suite program on your PC.

* Download and run the file PC Sync



  • PC requirements for LG Mobile Support Tool
  • 1GHz or higher Pentium-compatible processor
  • At least 512MB of RAM (memory)
  • Windows 2000 (SP4 or later) or Windows XP (SP1 or SP2), Windows Vista, Windows 7
  • Administration rights on the PC for software installation
  • High-speed Internet connection

Warranty Info


Period of Coverage
Labour : 12 Months
Parts : 12 Months
Warranty Policy : During the Warranty period, LGEUK shall, at its option 1) repair the LG product using new or used parts that are equivalent to new in performance and reliability or 2) replace the LG product with a product that is formed from new and/or used parts that are equivalent to new in performance and reliability.

View detailed Warranty Policy information in the Owner's Manual

To claim the warranty, you can submit online a request for service or you can call us on 0344 847 5454. Please have the serial number, IMEI Number of your product and proof of purchase ready. We may need these to give you the most accurate information.

Compliance Information


You are curently browsing LG UK

Unable to find your model, or have you purchased outside the UK?
Try browsing a different country.