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KP501

KP501

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Manuals & Documents
Software Update & Drivers
PC Sync

Warranty Info

Labor : 12 Months
Parts : 12 Months

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FOTA(Firmware Over The Air)

How to update your smartphone software through FOTA(Firmware Over The Air)

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Product Info

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Manuals & Download

For the most accurate technical information regarding features, specifications, installation and operation of your LG product, including all Warranty Terms & Conditions, refer to the Owner's Manual and other documents available for this product.

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OWNERS MANUAL
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Filename Release Date Size
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ORANGE UK(UNITED KINGDOM) 27/07/2011 9,345K
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Filename Release Date Size
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CIS 27/07/2011 7,640K
GERMANY 27/07/2011 19,298K
MOBISTAR(BELGIUM) 27/07/2011 13,009K
NETHERLANDS 27/07/2011 28,023K
OPTIMUS(Portugal) 27/07/2011 10,061K
ORANGE C(CARIBBEAN) 27/07/2011 9,578K
ORANGE REUNION(FRANCE) 27/07/2011 9,578K
ORANGE UK(UNITED KINGDOM) 27/07/2011 9,345K
ORANGE(FRANCE) 27/07/2011 9,578K
ORANGE(POLAND) 27/07/2011 6,627K
ORANGE(SPAIN) 27/07/2011 9,458K
ORANGE-SK(SLOVAKIA) 27/07/2011 16,128K
ORG ROMANIA(ROMANIA) 27/07/2011 5,463K
Orange(SWISS) 27/07/2011 15,913K
SWISS(SWITZERLAND) 27/07/2011 16,477K
TIM(ITALY) 27/07/2011 11,965K
VODAFONE(CZECH) 27/07/2011 18,296K
step 1
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step 1

Install the USB DRIVER

USB DRIVER for Windows Download

step 2
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step 2

Install and Execute the LG MOBILE SUPPORT TOOL

Windows XP, Vista, and Win7

step 3
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step 3

Connect your phone to PC by using the bundled USB Cable
step 4
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step 4

Click Start Updating within the LG Mobile Support Tool to begin.

If your phone needs to upgrade, the Start Updating button will be enable.
Trouble shooting Guide
Trouble shooting Guide

※ The phone software upgrade stopped before completion.

1. Don’t close the update tool, disconnect the cable and reconnect it. And check the USB Driver connection on your PC.
    After that, please restart the update.

2. Otherwise, please select “Customer Support” – “Recovery Phone” in LG MOBILE SUPPORT TOOL.
    Then, you can start to recover your phone.
Additioanl Update
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Filename Release Date Size
KP501 High-Resolution 02/05/2012 N/A

PC Sync

To synchronize your phone with your PC via a USB cable, you need to install the LG PC Suite program on your PC.

* Download and run the file PC Sync

Download

PC REQUIREMENTS FOR LG MOBILE SUPPORT TOOL

  • PC requirements for LG Mobile Support Tool
  • 1GHz or higher Pentium-compatible processor
  • At least 512MB of RAM (memory)
  • Windows 2000 (SP4 or later) or Windows XP (SP1 or SP2), Windows Vista, Windows 7
  • Administration rights on the PC for software installation
  • High-speed Internet connection

Warranty Info

MANUFACTURER'S WARRANTY SUMMARY

Period of Coverage
Labor : 12 Months
Parts : 12 Months
Warranty Policy : During the Warranty period, LGEUK shall, at its option 1) repair the LG product using new or used parts that are equivalent to new in performance and reliability or 2) replace the LG product with a product that is formed from new and/or used parts that are equivalent to new in performance and reliability.


View detailed Warranty Policy information in the Owner's Manual

To claim the warranty, you can submit online a request for service or you can call us on 0844 847 5454. Please have the serial number, IMEI Number of your product and proof of purchase ready. We may need these to give you the most accurate information.

Compliance Information

SAR DoC ECO Declaration