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KU990I

KU990I

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Manuals & Documents
Software Update & Drivers
PC Sync

Warranty Info

Labor : 12 Months
Parts : 12 Months

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FOTA(Firmware Over The Air)

How to update your smartphone software through FOTA(Firmware Over The Air)

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Product Info

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Mobile Phone General FAQsGo

Manuals & Download

For the most accurate technical information regarding features, specifications, installation and operation of your LG product, including all Warranty Terms & Conditions, refer to the Owner's Manual and other documents available for this product.

Acrobat PDF   (Get Acrobat Reader)     DjVu   (Get DjVu Reader)

   
OWNERS MANUAL
download list
Filename Release Date Size
download list
FRANCE 27/07/2011 8,311K
HUNGARY 27/07/2011 25,046K
HUTCHISON(IRELAND) 27/07/2011 13,428K
HUTCHISON(UNITED KINGDOM) 27/07/2011 13,428K
METEOR(IRELAND) 27/07/2011 7,572K
TESCO MOBILE(UNITED KINGDOM) 27/07/2011 7,572K
UNITED KINGDOM 27/07/2011 7,572K
VODAFONE(IRELAND) 27/07/2011 7,715K
download list
Filename Release Date Size
download list
BOUYGUES(FRANCE) 27/07/2011 8,311K
COSMOTE(GREECE) 27/07/2011 14,443K
CZECHO 27/07/2011 13,458K
ERA(POLAND) 27/07/2011 8,455K
FRANCE 27/07/2011 8,311K
GERMANY 27/07/2011 15,056K
GREECE 27/07/2011 14,443K
HUNGARY 27/07/2011 25,046K
HUTCHISON(AUSTRIA) 27/07/2011 14,820K
HUTCHISON(DENMARK) 27/07/2011 25,305K
HUTCHISON(IRELAND) 27/07/2011 13,428K
HUTCHISON(UNITED KINGDOM) 27/07/2011 13,428K
KPN(NETHERLANDS) 27/07/2011 15,544K
M-TEL(BOSNIA) 27/07/2011 25,143K
METEOR(IRELAND) 27/07/2011 7,572K
MOBISTAR(BELGIUM) 27/07/2011 10,932K
NETHERLANDS 27/07/2011 15,544K
NORTHERN EUROPE 27/07/2011 24,335K
NRJ(FRANCE) 27/07/2011 8,311K
ORANGE(POLAND) 27/07/2011 8,455K
ORANGE(SPAIN) 27/07/2011 9,444K
ORANGE-SK(SLOVAKIA) 27/07/2011 22,531K
ORG ROMANIA(ROMANIA) 29/11/2011 7,370K
Orange(SWISS) 27/07/2011 35,954K
P4(POLAND) 27/07/2011 8,455K
PLUS(POLAND) 27/07/2011 8,455K
PORTUGAL 27/07/2011 9,884K
ROMANIA 29/11/2011 7,056K
SFR(FRANCE) 27/07/2011 8,199K
SLOVENIA 27/07/2011 7,762K
SPAIN 27/07/2011 9,630K
SWISS(SWITZERLAND) 27/07/2011 31,196K
TELE2(CROATIA) 27/07/2011 25,046K
TELENOR(NORWAY) 27/07/2011 24,335K
TELIA(DENMARK) 27/07/2011 24,335K
TESCO MOBILE(UNITED KINGDOM) 27/07/2011 7,572K
UNITED KINGDOM 27/07/2011 7,572K
VIRGIN MOBILE(FRANCE) 27/07/2011 8,311K
VODAFONE(GERMANY) 27/07/2011 10,006K
VODAFONE(GREECE) 27/07/2011 16,280K
VODAFONE(IRELAND) 27/07/2011 7,715K
VODAFONE(NETHERLANDS) 27/07/2011 7,858K
VODAFONE(NEW ZEALAND) 27/07/2011 8,858K
VODAFONE(PORTUGAL) 27/07/2011 4,174K
VODAFONE(SPAIN) 27/07/2011 11,279K
YOIGO(SPAIN) 27/07/2011 9,589K
step 1
download list
step 1

Install the USB DRIVER

USB DRIVER for Windows Download

step 2
download list
step 2

Install and Execute the LG MOBILE SUPPORT TOOL

Windows XP, Vista, and Win7

step 3
download list
step 3

Connect your phone to PC by using the bundled USB Cable
step 4
download list
step 4

Click Start Updating within the LG Mobile Support Tool to begin.

If your phone needs to upgrade, the Start Updating button will be enable.
Trouble shooting Guide
Trouble shooting Guide

※ The phone software upgrade stopped before completion.

1. Don’t close the update tool, disconnect the cable and reconnect it. And check the USB Driver connection on your PC.
    After that, please restart the update.

2. Otherwise, please select “Customer Support” – “Recovery Phone” in LG MOBILE SUPPORT TOOL.
    Then, you can start to recover your phone.

PC Sync

To synchronize your phone with your PC via a USB cable, you need to install the LG PC Suite program on your PC.

* Download and run the file PC Sync

Download

PC REQUIREMENTS FOR LG MOBILE SUPPORT TOOL

  • PC requirements for LG Mobile Support Tool
  • 1GHz or higher Pentium-compatible processor
  • At least 512MB of RAM (memory)
  • Windows 2000 (SP4 or later) or Windows XP (SP1 or SP2), Windows Vista, Windows 7
  • Administration rights on the PC for software installation
  • High-speed Internet connection

Warranty Info

MANUFACTURER'S WARRANTY SUMMARY

Period of Coverage
Labor : 12 Months
Parts : 12 Months
Warranty Policy : During the Warranty period, LGEUK shall, at its option 1) repair the LG product using new or used parts that are equivalent to new in performance and reliability or 2) replace the LG product with a product that is formed from new and/or used parts that are equivalent to new in performance and reliability.


View detailed Warranty Policy information in the Owner's Manual

To claim the warranty, you can submit online a request for service or you can call us on 0844 847 5454. Please have the serial number, IMEI Number of your product and proof of purchase ready. We may need these to give you the most accurate information.

Compliance Information

SAR DoC ECO Declaration