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LGE400

LGE400

Warranty Info

Labor : 24 Months
Parts : 24 Months

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FOTA(Firmware Over The Air)

How to update your smartphone software through FOTA(Firmware Over The Air)

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Repair Service

If you need Repair Service, submit an online service request. If you have an out of warranty mobile phone requiring repair please contact our repair partner SBE on 01233 652015.

Schedule a Repair
Product Info

For specifications, photo gallery, customer reviews,
and other product information, go to the below link.
Product Overview

Help Library

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Mobile Phone General FAQsGo

Manuals & Download

For the most accurate technical information regarding features, specifications, installation and operation of your LG product, including all Warranty Terms & Conditions, refer to the Owner's Manual and other documents available for this product.

Acrobat PDF   (Get Acrobat Reader)     DjVu   (Get DjVu Reader)

   
OWNERS MANUAL
download list
Filename Release Date Size
download list
HUTCHISON(UNITED KINGDOM) 15/03/2013 6,566K
O2(UNITED KINGDOM) 15/03/2013 6,566K
ORANGE OPEN(UNITED KINGDOM) 15/03/2013 6,566K
T-MOBILE(UNITED KINGDOM) 15/03/2013 6,566K
TESCO MOBILE(IRELAND) 15/03/2013 6,566K
TESCO MOBILE(UNITED KINGDOM) 15/03/2013 6,566K
UNITED KINGDOM 15/03/2013 6,566K
download list
Filename Release Date Size
download list
ALGERIA 15/03/2013 19,568K
ARROW(SINGAPORE) 11/06/2012 30,109K
BALTICS 15/03/2013 10,217K
BEIJING UNICOM OPEN(CHINA) 16/08/2012 10,652K
BOUYGUES TELECOM_SERVICE(FRANCE) 15/03/2013 10,255K
BOUYGUES(FRANCE) 15/03/2013 10,255K
CIS 11/07/2012 35,015K
COSMOTE(GREECE) 15/03/2013 19,370K
CZECHO 15/03/2013 17,835K
DIGITEL(VENEZUELA) 28/03/2013 6,833K
FASTWEB(ITALY) 15/03/2013 10,311K
FRANCE 15/03/2013 10,255K
GERMANY 15/03/2013 19,630K
GREECE 15/03/2013 19,370K
HONG KONG 29/05/2012 18,872K
HUNGARY 03/04/2013 49,495K
HUTCHISON(AUSTRIA) 15/03/2013 17,491K
HUTCHISON(UNITED KINGDOM) 15/03/2013 6,566K
INDIA 11/07/2012 5,118K
INDONESIA 11/03/2013 33,953K
ITALY 15/03/2013 10,311K
M-TEL(BULGARIA) 03/04/2013 49,495K
MEDITEL(MOROCCO) 11/03/2013 26,447K
MOROCCO 09/02/2013 18,766K
MOROCCO TELECOM(MOROCCO) 08/02/2013 26,447K
NETHERLANDS 15/03/2013 24,512K
NIGERIA 31/05/2012 27,387K
NIGERIA(EMAF_DIO) 23/07/2012 27,387K
NORTHERN EUROPE 15/03/2013 33,982K
O2(UNITED KINGDOM) 15/03/2013 6,566K
O2D(GERMANY) 15/03/2013 19,630K
ORANGE OPEN(UNITED KINGDOM) 15/03/2013 6,566K
ORANGE(FRANCE) 15/03/2013 10,255K
ORANGE(POLAND) 15/03/2013 17,774K
ORANGE(SPAIN) 15/03/2013 17,184K
ORANGE-SK(SLOVAKIA) 15/03/2013 11,405K
Orange(SWISS) 15/03/2013 83,630K
PLUS(POLAND) 15/03/2013 17,774K
POLAND 15/03/2013 17,774K
PORTUGAL 15/03/2013 31,963K
ROMANIA 15/03/2013 29,671K
SFR(FRANCE) 15/03/2013 10,255K
SOUTH AFRICA 23/05/2012 9,857K
SPAIN 15/03/2013 17,184K
SWISS(SWITZERLAND) 15/03/2013 83,630K
T-MOBILE(AUSTRIA) 15/03/2013 22,396K
T-MOBILE(CROATIA) 03/04/2013 49,495K
T-MOBILE(CZECHO) 15/03/2013 11,232K
T-MOBILE(GERMANY) 15/03/2013 19,630K
T-MOBILE(HUNGARY) 03/04/2013 49,495K
T-MOBILE(POLAND) 15/03/2013 17,774K
T-MOBILE(SLOVAKIA) 15/03/2013 11,791K
T-MOBILE(UNITED KINGDOM) 15/03/2013 6,566K
TAIWAN 02/05/2012 17,574K
TELE2(SWEDEN) 15/03/2013 33,982K
TELECOM CONCEPTS INC(PHILIPPINES) 31/05/2012 6,528K
TELEFONICA(SPAIN) 15/03/2013 18,303K
TESCO MOBILE(IRELAND) 15/03/2013 6,566K
TESCO MOBILE(UNITED KINGDOM) 15/03/2013 6,566K
THAILAND 24/04/2012 25,072K
TIM(ITALY) 15/03/2013 10,285K
TMN(PORTUGAL) 15/03/2013 31,963K
TURKEY 15/03/2013 27,369K
UNITED ARAB EMIRATES 11/07/2012 32,306K
UNITED KINGDOM 15/03/2013 6,566K
VIETNAM 11/07/2012 12,694K
VIP(CROATIA) 15/03/2013 52,917K
VIP(SERBIA) 15/03/2013 52,917K
VODAFONE(GERMANY) 15/03/2013 11,091K
VODAFONE(GREECE_CYPRUS) 15/03/2013 19,629K
VODAFONE(ITALY) 15/03/2013 10,453K
VODAFONE(PORTUGAL) 15/03/2013 10,365K
VODAFONE(ROMANIA) 15/03/2013 17,781K
VODAFONE(SPAIN) 15/03/2013 18,334K
WIND(ITALY) 15/03/2013 10,311K
YOIGO(SPAIN) 15/03/2013 17,184K
step 1
download list
step 1

Install the USB DRIVER

USB DRIVER for Windows Download

USB DRIVER for MAC Download Mac OS is not supported S/W Update

step 2
download list
step 2

Install and Execute the LG MOBILE SUPPORT TOOL

Windows XP, Vista, and Win7

step 3
download list
step 3

Connect your phone to PC by using the bundled USB Cable

step 4
download list
step 4

Click Start Updating within the LG Mobile Support Tool to begin.

If your phone needs to upgrade, the Start Updating button will be enable.

Trouble shooting Guide
Trouble shooting Guide

※ The phone software upgrade stopped before completion.

1. Don’t close the update tool, disconnect the cable and reconnect it. And check the USB Driver connection on your PC.
    After that, please restart the update.

2. Otherwise, please select “Customer Support” – “Recovery Phone” in LG MOBILE SUPPORT TOOL.
    Then, you can start to recover your phone.

LG PC Suite

LG PC Suite is a smart application designed to be interlocked with LG devices (mobile phones and tablets) for convenient management of
multimedia contents and other applications.

* Download and run the file LG PC Suite

Download

FEATURES

  • Manage and play your media contents (music, movie, pictures) on your PC.
  • Send multimedia contents to your device.
  • Synchronizes data (schedules, contacts, bookmarks) in your device and PC.
  • Backup the applications in your device.
  • Update the software in your device.
  • Backup and restore the device.
  • Play multimedia contents of your PC from other device

RECOMMENDED SYSTEMS

  • OS: Windows XP 32bit (Service pack 3), Windows Vista, Windows 7, Windows 8
  • CPU: 1 GHz or higher
  • Memory: 512 MB RAM or higher
  • Graphics card: 1024 x 768 screen resolution or higher and 32-bit color
  • Hard disc: Storage of 500 MB or higher (Additional space may be required for data)
  • Required software: LG United Mobile driver, Windows Media Player 10 or later

CAUTIONS

  • To use the LG PC Suite, an LG mobile phone supporting it is required. Its detailed functions provided may also be different depending on the mobile phone model.
  • The existing PC Suite IV does not support Ice Cream Sandwich OS.
  • LG PC Suite do not provide the functions, managing contacts, calendar, and messages, that has been provided by LG PC Suite IV.

Warranty Info

MANUFACTURER'S WARRANTY SUMMARY

Period of Coverage
Labor : 24 Months
Parts : 24 Months
Exception : The warranty period may vary depending on your network operator.
Warranty Policy : During the Warranty period, LGEUK shall, at its option 1) repair the LG product using new or used parts that are equivalent to new in performance and reliability or 2) replace the LG product with a product that is formed from new and/or used parts that are equivalent to new in performance and reliability.


View detailed Warranty Policy information in the Owner's Manual

To claim the warranty, you can submit online a request for service or you can call us on 0844 847 5454. Please have the serial number, IMEI Number of your product and proof of purchase ready. We may need these to give you the most accurate information.

Compliance Information