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LGP940

LGP940

Warranty Info

Labor : 12 Months
Parts : 12 Months

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FOTA(Firmware Over The Air)

How to update your smartphone software through FOTA(Firmware Over The Air)

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Repair Service

If you need Repair Service, submit an online service request. If you have an out of warranty mobile phone requiring repair please contact our repair partner SBE on 01233 652015.

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Product Info

For specifications, photo gallery, customer reviews,
and other product information, go to the below link.
Product Overview

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Mobile Phone General FAQsGo

Manuals & Download

For the most accurate technical information regarding features, specifications, installation and operation of your LG product, including all Warranty Terms & Conditions, refer to the Owner's Manual and other documents available for this product.

Acrobat PDF   (Get Acrobat Reader)     DjVu   (Get DjVu Reader)

   
OWNERS MANUAL
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Filename Release Date Size
download list
CARPHONE WAREHOUSE(UK_OPEN) 15/05/2012 4,793K
T-MOBILE(UNITED KINGDOM) 15/05/2012 4,793K
download list
Filename Release Date Size
download list
ARROW(SINGAPORE) 11/06/2012 28,840K
BALTICS 15/05/2012 7,392K
BEIJING UNICOM OPEN(CHINA) 24/04/2012 10,159K
CARPHONE WAREHOUSE(UK_OPEN) 15/05/2012 4,793K
CIS 04/01/2013 13,904K
CZECHO 03/12/2012 35,720K
FRANCE 24/04/2012 10,099K
GERMANY 17/01/2012 18,752K
GREECE 03/12/2012 17,029K
HONG KONG 21/01/2012 50,246K
HUNGARY 03/12/2012 31,311K
INDONESIA 21/01/2012 41,298K
ITALY 03/12/2012 9,855K
NETHERLANDS 03/12/2012 24,944K
NORTHERN EUROPE 03/12/2012 30,048K
POLAND 03/12/2012 11,708K
PORTUGAL 03/12/2012 11,771K
SPAIN 03/12/2012 12,396K
SWISS(SWITZERLAND) 03/12/2012 35,771K
T-MOBILE(UNITED KINGDOM) 15/05/2012 4,793K
TAIWAN 20/04/2012 19,783K
THAILAND 21/01/2012 16,572K
TIM(ITALY) 03/12/2012 9,855K
TMN(PORTUGAL) 03/12/2012 11,771K
TURKEY 21/01/2012 29,951K
UNITED ARAB EMIRATES 02/04/2012 17,679K
UNTED ARAB EMIRATES_ENG(UNITED ARAB EMIRATES) 24/04/2012 8,988K
VODAFONE(GERMANY) 11/12/2012 7,724K
VODAFONE(ITALY) 03/12/2012 9,855K
VODAFONE(SPAIN) 17/01/2012 11,815K
step 1
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step 1

Install the USB DRIVER

USB DRIVER for Windows Download

USB DRIVER for MAC Download Mac OS is not supported S/W Update

step 2
download list
step 2

Install and Execute the LG MOBILE SUPPORT TOOL

Windows XP, Vista, and Win7

step 3
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step 3

Connect your phone to PC by using the bundled USB Cable

step 4
download list
step 4

Click Start Updating within the LG Mobile Support Tool to begin.

If your phone needs to upgrade, the Start Updating button will be enable.

Trouble shooting Guide
Trouble shooting Guide

※ The phone software upgrade stopped before completion.

1. Don’t close the update tool, disconnect the cable and reconnect it. And check the USB Driver connection on your PC.
    After that, please restart the update.

2. Otherwise, please select “Customer Support” – “Recovery Phone” in LG MOBILE SUPPORT TOOL.
    Then, you can start to recover your phone.

OSP(On-Screen Phone)

LG On-Screen Phone is the service that allows you to view and manipulate your phone remotely via a PC, with the keyboard/mouse input from
the PC. You can also easily exchange data between the PC and your phone

* Download and run the file OSP

Download

FEATURES

  • 1. You can write, send and receive messages(SMS or other messengers) via PC.
  • 2. You can transfer file contents in Gallery, Music, Video Player, Office Viewer in your phone to the PC by drag & drop.
  • 3. You can easily transfer files from the PC to your phone by dragging & dropping.
  • 4. You can get real-time event notification from the phone.
  • 5. You can see the whole pages of Home Screens in Panorama View. (Only with LG Home)
  • 6. Multi-touch input using keyboard/mouse.

RECOMMENDED SYSTEMS

  • Windows XP (SP3) 32bit /64bit, Windows Vista 32bit/64bit, Windows 7 32bit/64bit.
  • Warning : On Windows 2000 (sp4), you can run the program but some of the drivers may not work properly

CAUTIONS

  • 1. You can use LG On-Screen Phone Service only with the supported phones. [supported phone list]
  • 2. To use LG On-Screen Phone Service, you should connect your phone to PC via USB, Bluetooth™, or Wi-Fi.

LG PC Suite

LG PC Suite is a smart application designed to be interlocked with LG devices (mobile phones and tablets) for convenient management of
multimedia contents and other applications.

* Download and run the file LG PC Suite

Download

FEATURES

  • Manage and play your media contents (music, movie, pictures) on your PC.
  • Send multimedia contents to your device.
  • Synchronizes data (schedules, contacts, bookmarks) in your device and PC.
  • Backup the applications in your device.
  • Update the software in your device.
  • Backup and restore the device.
  • Play multimedia contents of your PC from other device

RECOMMENDED SYSTEMS

  • OS: Windows XP 32bit (Service pack 3), Windows Vista, Windows 7, Windows 8
  • CPU: 1 GHz or higher
  • Memory: 512 MB RAM or higher
  • Graphics card: 1024 x 768 screen resolution or higher and 32-bit color
  • Hard disc: Storage of 500 MB or higher (Additional space may be required for data)
  • Required software: LG United Mobile driver, Windows Media Player 10 or later

CAUTIONS

  • To use the LG PC Suite, an LG mobile phone supporting it is required. Its detailed functions provided may also be different depending on the mobile phone model.
  • The existing PC Suite IV does not support Ice Cream Sandwich OS.
  • LG PC Suite do not provide the functions, managing contacts, calendar, and messages, that has been provided by LG PC Suite IV.

Warranty Info

MANUFACTURER'S WARRANTY SUMMARY

Period of Coverage
Labor : 12 Months
Parts : 12 Months
Warranty Policy : During the Warranty period, LGEUK shall, at its option 1) repair the LG product using new or used parts that are equivalent to new in performance and reliability or 2) replace the LG product with a product that is formed from new and/or used parts that are equivalent to new in performance and reliability.


View detailed Warranty Policy information in the Owner's Manual

To claim the warranty, you can submit online a request for service or you can call us on 0844 847 5454. Please have the serial number, IMEI Number of your product and proof of purchase ready. We may need these to give you the most accurate information.

Compliance Information