Product Support

Mobile > LG Mobile Phones > P970
P970

P970

Download

Manuals & Documents
Software Update & Drivers
PC Sync
PC Sync Ics
OSP

Warranty Info

Labor : 12 Months
Parts : 12 Months

More
FOTA(Firmware Over The Air)

How to update your smartphone software through FOTA(Firmware Over The Air)

More
Register a Product

Once you sign up for a LG account, you can receive personalized services.

Register It Now
Repair Service

If you need Repair Service, submit an online service request.

Schedule a Repair
Product Info

For specifications, photo gallery, customer reviews,
and other product information, go to the below link.
Product Overview

Help Library

More
Mobile Phone General FAQsGo

Manuals & Download

For the most accurate technical information regarding features, specifications, installation and operation of your LG product, including all Warranty Terms & Conditions, refer to the Owner's Manual and other documents available for this product.

Acrobat PDF   (Get Acrobat Reader)     DjVu   (Get DjVu Reader)

   
OWNERS MANUAL
download list
Filename Release Date Size
download list
FRANCE 08/02/2013 8,684K
GERMANY 11/01/2013 12,763K
METEOR(IRELAND) 27/02/2012 2,627K
O2(UNITED KINGDOM) 27/02/2012 2,627K
ORANGE UK(UNITED KINGDOM) 27/02/2012 2,627K
ORANGE(SPAIN) 29/02/2012 4,071K
SLOVENIA 22/02/2013 10,052K
T-MOBILE(UNITED KINGDOM) 27/02/2012 2,627K
UNITED KINGDOM 11/01/2013 8,664K
download list
Filename Release Date Size
download list
1N1_INTERNET_AG(GERMANY) 25/07/2011 8,780K
2DEGREE(NEWZEALAND) 03/05/2013 8,767K
ALGIERS 31/05/2012 5,808K
ARROW(SINGAPORE) 08/02/2013 26,242K
AUSTRALIA 08/02/2013 8,780K
BALTICS 22/02/2013 17,097K
BEIJING UNICOM OPEN(CHINA) 21/09/2011 3,580K
BOUYGUES(FRANCE) 25/07/2011 4,142K
CIS 06/03/2013 15,761K
COSMOTE(GREECE) 29/02/2012 5,268K
CZECHO 22/02/2013 14,141K
DIGICEL(NEWZEALAND) 18/10/2011 4,351K
ERA(POLAND) 08/03/2012 3,684K
FRANCE 08/02/2013 8,684K
GERMANY 11/01/2013 12,763K
GREECE 22/02/2013 12,787K
HONG KONG 31/01/2012 13,609K
HUNGARY 22/02/2013 22,834K
HUTCHISON(AUSTRIA) 23/08/2011 9,221K
INDIA 09/02/2012 6,140K
INDONESIA 31/01/2012 11,724K
ITALY 11/01/2013 8,459K
METEOR(IRELAND) 27/02/2012 2,627K
MOROCCO TELECOM(MOROCCO) 24/11/2011 8,089K
NETHERLANDS 22/02/2013 16,582K
NIGERIA 09/01/2012 13,317K
NIGERIA(EMAF_DIO) 20/03/2012 13,317K
NORTHERN EUROPE 11/01/2013 21,100K
O2(UNITED KINGDOM) 27/02/2012 2,627K
OPTUS(AUSTRALIA) 29/11/2011 5,210K
ORANGE UK(UNITED KINGDOM) 27/02/2012 2,627K
ORANGE(AUSTRIA) 23/08/2011 9,221K
ORANGE(FRANCE) 21/03/2012 3,487K
ORANGE(POLAND) 08/03/2012 3,684K
ORANGE(SPAIN) 29/02/2012 4,071K
ORANGE-SK(SLOVAKIA) 29/03/2013 9,877K
ORG ROMANIA(ROMANIA) 22/02/2013 10,220K
Orange(SWISS) 19/03/2012 9,916K
P4(POLAND) 08/03/2012 3,684K
PLUS(POLAND) 08/03/2012 3,684K
POLAND 11/01/2013 9,926K
PORTUGAL 11/01/2013 9,900K
RED BULL MOBILE(POLAND) 08/03/2012 3,684K
SFR(FRANCE) 21/03/2012 3,487K
SING TEL(SINGAPORE) 31/01/2012 11,724K
SLOVENIA 22/02/2013 10,052K
SOUTH AFRICA 29/03/2013 8,687K
SPAIN 11/01/2013 10,074K
STARHUB(SINGAPORE) 21/12/2011 10,699K
SWISS(SWITZERLAND) 22/02/2013 21,267K
T MOBILE(MACEDINIA) 14/02/2012 9,320K
T-MOBILE(AUSTRIA) 25/07/2011 9,221K
T-MOBILE(CROATIA) 14/02/2012 9,320K
T-MOBILE(CZECHO) 25/07/2011 5,592K
T-MOBILE(GERMANY) 18/01/2012 11,385K
T-MOBILE(HUNGARY) 14/02/2012 9,320K
T-MOBILE(POLAND) 08/03/2012 3,684K
T-MOBILE(UNITED KINGDOM) 27/02/2012 2,627K
TAIWAN 13/03/2012 6,494K
TAIWAN MOBILE(TAIWAN) 13/03/2012 6,494K
TELECOM CONCEPTS INC(PHILIPPINES) 08/02/2013 8,689K
TELEFONICA(SPAIN) 29/02/2012 4,071K
THAILAND 08/02/2013 12,980K
TIM(ITALY) 25/07/2011 5,592K
TMN(PORTUGAL) 27/02/2012 8,153K
TURKEY 22/03/2013 14,462K
UNITED ARAB EMIRATES 22/03/2013 21,788K
UNITED KINGDOM 11/01/2013 8,664K
VENEZUELA 25/07/2011 3,819K
VIETNAM 08/02/2013 21,891K
VODAFONE(AUSTRALIA) 03/05/2013 8,716K
VODAFONE(ITALY) 09/01/2012 3,614K
VODAFONE(NEW ZEALAND) 18/10/2011 4,351K
VODAFONE(PORTUGAL) 06/03/2013 9,911K
VODAFONE_OPEN_SIMLOCK(SPAIN) 17/11/2011 4,379K
WIND(ITALY) 28/02/2012 3,414K
step 1
download list
step 1

Install the USB DRIVER

USB DRIVER for Windows Download

USB DRIVER for MAC Download Mac OS is not supported S/W Update

step 2
download list
step 2

Install and Execute the LG MOBILE SUPPORT TOOL

Windows XP, Vista, and Win7

step 3
download list
step 3

Connect your phone to PC by using the bundled USB Cable
step 4
download list
step 4

Click Start Updating within the LG Mobile Support Tool to begin.

If your phone needs to upgrade, the Start Updating button will be enable.
Trouble shooting Guide
Trouble shooting Guide

※ The phone software upgrade stopped before completion.

1. Don’t close the update tool, disconnect the cable and reconnect it. And check the USB Driver connection on your PC.
    After that, please restart the update.

2. Otherwise, please select “Customer Support” – “Recovery Phone” in LG MOBILE SUPPORT TOOL.
    Then, you can start to recover your phone.

OSP(On-Screen Phone)

LG On-Screen Phone is the service that allows you to view and manipulate your phone remotely via a PC, with the keyboard/mouse input from
the PC. You can also easily exchange data between the PC and your phone

* Download and run the file OSP

Download

FEATURES

  • 1. You can write, send and receive messages(SMS or other messengers) via PC.
  • 2. You can transfer file contents in Gallery, Music, Video Player, Office Viewer in your phone to the PC by drag & drop.
  • 3. You can easily transfer files from the PC to your phone by dragging & dropping.
  • 4. You can get real-time event notification from the phone.
  • 5. You can see the whole pages of Home Screens in Panorama View. (Only with LG Home)
  • 6. Multi-touch input using keyboard/mouse.

RECOMMENDED SYSTEMS

  • Windows XP (SP3) 32bit /64bit, Windows Vista 32bit/64bit, Windows 7 32bit/64bit.
  • Warning : On Windows 2000 (sp4), you can run the program but some of the drivers may not work properly

CAUTIONS

  • 1. You can use LG On-Screen Phone Service only with the supported phones. [supported phone list]
  • 2. To use LG On-Screen Phone Service, you should connect your phone to PC via USB, Bluetooth™, or Wi-Fi.

LG PC Suite IV

The LG PC Suite IV is a program that helps you connect your mobile phone to a PC using a USB data communication cable or a Bluetooth
connection so that you can use the functions of the mobile phone on your PC

* Download and run the file LG PC Suite IV

Download

FEATURES

  • Create, edit and delete phone data conveniently
  • Synchronize data from a PC and phone (Contacts, Calendar/Task, Memo)
  • Transfer multimedia files (photos, videos, music) conveniently with a simple drag & drop between a PC and phone
  • Transfer the messages from a phone to a PC
  • Synchronise mobile bookmarks to your mobile browser

RECOMMENDED SYSTEMS

  • OS: Windows XP 32bit (Service pack 3), Windows Vista, Windows 7, Windows 8
  • CPU: 1 GHz or higher
  • Memory: 512 MB RAM or higher
  • Graphics card: 1024 x 768 screen resolution or higher and 32-bit color
  • Hard disc: Storage of 100 MB or higher (Additional space may be required for data).

CAUTIONS

  • To use the LG PC Suite IV, an LG mobile phone supporting it is required. Its detailed functions provided may also be different depending on the
    mobile phone model.

LG PC Suite

LG PC Suite is a smart PC application designed to be interlocked with LG devices (mobile phones and tablets) for convenient management of multimedia contents and other applications.
※ PC Sync software for the phones that have completed OS upgrade to Ice Cream Sandwich has changed from PC Suite IV to LG PC Suite.

* Download and run the file "LGPCSuite_Setup"

Download

FEATURES

  • Manage and play your media contents (music, movie, pictures) on your PC.
  • Send multimedia contents to your device.
  • Synchronize data (schedules, contacts, bookmarks) in your device and PC.
  • Backup the applications in your device.
  • Update the software in your device.
  • Backup and restore the device.
  • Play multimedia contents of your PC from other device.

RECOMMENDED SYSTEMS

  • OS: Windows XP 32bit (Service pack 3), Windows Vista, Windows 7, Windows 8
  • CPU: 1 GHz or higher
  • Memory: 512 MB RAM or higher
  • Graphics card: 1024 x 768 screen resolution or higher and 32-bit color
  • Hard disc: Storage of 500 MB or higher (Additional space may be required for data)
  • Required software: LG United Mobile driver, Windows Media Player 10 or later

CAUTIONS

  • To use the LG PC Suite, an LG mobile phone supporting it is required. Its detailed functions provided may also be different depending on the mobile phone model.
  • The existing PC Suite IV does not support Ice Cream Sandwich OS.
  • LG PC Suite do not provide the functions, managing contacts, calendar, and messages, that has been provided by LG PC Suite IV.

Warranty Info

MANUFACTURER'S WARRANTY SUMMARY

Period of Coverage
Labor : 12 Months
Parts : 12 Months
Warranty Policy : During the Warranty period, LGEUK shall, at its option 1) repair the LG product using new or used parts that are equivalent to new in performance and reliability or 2) replace the LG product with a product that is formed from new and/or used parts that are equivalent to new in performance and reliability.


View detailed Warranty Policy information in the Owner's Manual

To claim the warranty, you can submit online a request for service or you can call us on 0844 847 5454. Please have the serial number, IMEI Number of your product and proof of purchase ready. We may need these to give you the most accurate information.

Compliance Information

SAR DoC ECO Declaration