Skip to Contents

Product Support

  1. TV & Home Entertainment
  2. Blu-ray & DVD Players/Recorders
  3. 255LG


Warranty Info

Labor : 12 Months
Parts : 12 Months

Register a Product

Sign in and we will save your information.

Register It Now
Repair Service

If you need Repair Service, submit an online service request.

Schedule a Repair

Help Library

View All


For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.

Acrobat PDF (Get Acrobat Reader) DjVu (Get DjVu Reader)

Filename Release Date Size
English 28/09/2011 389K
English 28/09/2011 3,163K

Software Upgrades include Device Drivers and Firmware Updates for specific Models only. Check the Owner's Manual for instructions as not all Models support downloadable software upgrades.

Firmware update for BD600/BD610/BD620 (Ver:H12IM1N0506/Date:2011.10.05)
Firmware update for BD600/BD610/BD620 (Ver:H12IM1N0506/Date:2011.10.05)
Filename Release Date Size 06/10/2011 670K
[Operating System(s)]
Windows 2000, Windows 98, Windows XP, Windows Vista, Windows 7

View More

Firmware update for BD600/BD610/BD620

1. Update to newest firmware

2. Firmware Version : H12IM1N0506

3. The way to update Loader Firmware with USB 
1) Copy ‘H12IM1N.ROM’ File to USB.
2) Power on the set and connect USB in the Home menu status and then you can see the update process.
3) Press play button. ( Do not unplug USB until update is finished.)
4) If update is finished, the power will turn off automatically and restart.
5) Unplug the USB.

Warranty Info


Period of Coverage
Labor : 12 Months
Parts : 12 Months
Warranty Policy : During the Warranty period, LGEUK shall, at its option 1) repair the LG product using new or used parts that are equivalent to new in performance and reliability or 2) replace the LG product with a product that is formed from new and/or used parts that are equivalent to new in performance and reliability.

View detailed Warranty Policy information in the Owner's Manual

To claim the warranty, you can submit online a request for service or you can call us on 0344 847 5454. Please have the serial number of your product and proof of purchase ready. We may need these to give you the most accurate information.

Compliance Information