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Product Support

  1. Computer Products
  2. DVD and Blu-ray™ Drives
  3. BH10LS30


Warranty Info

Labour : 24 months
Parts : 24 months

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For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.

IMPORTANT NOTICE : Please ensure you have the latest version of Adobe Acrobat Reader or DjVu Reader installed on your Computer. 

Use the links below to update.

Acrobat PDF (Get Acrobat Reader)

Filename Release Date Size
English 25/08/2011 210K

Software Upgrades include Device Drivers and Firmware Updates for specific Models only. Check the Owner's Manual for instructions as not all Models support downloadable software upgrades.

New firmware(Ver. 1.02)) for only BH10LS30(SUPER MULTI BLUE)
New firmware(Ver. 1.02)) for only BH10LS30(SUPER MULTI BLUE)
Filename Release Date Size 26/08/2014 1,943K
[Operating System(s)]
Windows XP, Windows Vista, Windows 7, Windows 8

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[General Information]

* Model:BH10LS30

* Firmware Version :1.02

* Improvement Point
- Improved playability for specific BD titles

* Update Instructions
1) Not following this instruction can cause fatal error/damage to your drive. LG is not responsible for this case.
2) The drive must be a genuine LG brand drive which model name is BH10LS30. 
3) If you have an OEM unit, branded with another manufacturers name, please contact the system manufacturer for supporting.
4) This firmware update can works with Windows based OS(Windows 8, 7, Vista and XP)

[Critical Information]

1. Connect the drive to the Computer.

2. Download the file "BH10LS30_L102.ZIP" and then unzip.(This folder contains a "BH10LS30_1.02.EXE" program)

3. Close all other programs including screen saver, antivirus and/or power-down programs.(Other programs can cause some interruption while downloading firmware)

4. Be sure that there is no disk in the tray before starting this update.

5. Go into the folder and execute :BH10LS30_1.02.EXE" program.(Firmware upgrade will be automatically started)

6. If this UPDATE completed, Reboot your PC.

Do not open any programs or start any system functions during the update.
Do not cancel the operation once it started.

Warranty Info


Period of Coverage
Labour : 24 months
Parts : 24 months
Warranty Policy : During the Warranty period, LGEUK shall, at its option 1) repair the LG product using new or used parts that are equivalent to new in performance and reliability or 2) replace the LG product with a product that is formed from new and/or used parts that are equivalent to new in performance and reliability.

View detailed Warranty Policy information in the Owner's Manual

To claim the warranty, you can submit online a request for service or you can call us on 0344 847 5454. Please have the serial number of your product and proof of purchase ready. We may need these to give you the most accurate information.

Compliance Information