Product Support

Computer Products > DVD and Blu-ray™ Drives > GH24LS70

GH24LS70

GH24LS70

Warranty Info

Labor : 24 Months
Parts : 24 Months

More
Register a Product

Sign in and we will save your information.

Register It Now
Repair Service

If you need Repair Service, submit an online service request.

Schedule a Repair

Downloads

For the most accurate technical information regarding features, specifications, installation and operation of your LG product, including all Warranty Terms & Conditions, refer to the Owner's Manual and other documents available for this product.

Acrobat PDF   (Get_Acrobat_Reader)     DjVu   (Get_DjVu_Reader)

OWNERS MANUAL
download list
Filename Release Date Size
English 17/11/2011 231K

Software Upgrades include Device Drivers and Firmware Updates for specific Models only. Check the Owner's Manual for instructions as not all Models support downloadable software upgrades.

New firmware (GL03-00) for only GH24LS70
download list
Filename Release Date Size
GH24LS70_GL03-00(ew).zip 16/11/2012 1,981K
[Operating System(s)]
Windows XP, Windows Vista, Windows 7, Windows 8

View More

.

=========================
LG Electronics GH24LS70
Firmware Version GL03-00
=========================

------------------
Version History 
------------------
GL03-00
- Improved DVD Performance
- Improved DISC Detection
- Windows 8 Support

--------------------
Supported Drives
--------------------
This firmware upgrade is for LG Branded drives. This upgrade is NOT 
designed for drives manufactured for HP, IBM, Compaq, Dell or any
other OEM (Original Equipment Manufacturer) customers, please contact
the OEM for all firmware updates and support for your OEM drive.

------------------------
Upgrade Instructions
------------------------
This firmware software only works in windows mode with Windows
XP/Vista/7. If you encounter problems in flashing the firmware or have
any questions, please contact our LG customer support line toll-free at
1-800-243-0000.

1. If you haven't already, download the firmware file and extract the zip
file.

2. Connect the drive to the secondary IDE channel as a master drive with
no other devices connected to that channel (Ignore if it's an SATA drive).
Start Windows and verify it can recognize the drive.

3. Close all other programs including: screen saver, and /or antivirus. 
Do not open any programs or start any system functions during the 
update as they can interfere with data transfer and damage the drive. 

4. Open the firmware program. 

5. Click the update button and do not touch or interfere with the drive
while the firmware is being upgraded. IMPORTANT - DO NOT INTERFERE WITH 
THE DRIVE DURING THIS PROCESS. If an error occurs during the upgrade 
process, or the upgrade process is cancelled during this process, damage 
to the drive can occur.

6. When the upgrade is complete the screen should say FIRMWARE UPDATE
SUCCESSFUL. Re-boot your PC.

7. Enjoy!


If you experience any problems or have any questions, please contact LG
customer support at 1-800-243-0000.



New firmware (GL02) for only GH24LS70
download list
Filename Release Date Size
GH24LS70_GL02(ew).zip 20/04/2012 1,980K
[Operating System(s)]
Windows XP, Windows Vista, Windows 7

View More

.

=========================
LG Electronics GH24LS70
Firmware Version GL02
=========================

------------------
Version History 
------------------
GL02
- Improved CD readability

--------------------
Supported Drives
--------------------
This firmware upgrade is for LG Branded drives. This upgrade is NOT 
designed for drives manufactured for HP, IBM, Compaq, Dell or any
other OEM (Original Equipment Manufacturer) customers, please contact
the OEM for all firmware updates and support for your OEM drive.

------------------------
Upgrade Instructions
------------------------
This firmware software only works in windows mode with Windows
XP/Vista/7. If you encounter problems in flashing the firmware or have
any questions, please contact our LG customer support line toll-free at
1-800-243-0000.

1. If you haven't already, download the firmware file and extract the zip
file.

2. Connect the drive to the secondary IDE channel as a master drive with
no other devices connected to that channel (Ignore if it's an SATA drive).
Start Windows and verify it can recognize the drive.

3. Close all other programs including: screen saver, and /or antivirus. 
Do not open any programs or start any system functions during the 
update as they can interfere with data transfer and damage the drive. 

4. Open the firmware program. 

5. Click the update button and do not touch or interfere with the drive
while the firmware is being upgraded. IMPORTANT - DO NOT INTERFERE WITH 
THE DRIVE DURING THIS PROCESS. If an error occurs during the upgrade 
process, or the upgrade process is cancelled during this process, damage 
to the drive can occur.

6. When the upgrade is complete the screen should say FIRMWARE UPDATE
SUCCESSFUL. Re-boot your PC.

7. Enjoy!


If you experience any problems or have any questions, please contact LG
customer support at 1-800-243-0000.



Warranty Info

MANUFACTURER'S WARRANTY SUMMARY

Period of Coverage
Labor : 24 Months
Parts : 24 Months
Warranty Policy : During the Warranty period, LGEUK shall, at its option 1) repair the LG product using new or used parts that are equivalent to new in performance and reliability or 2) replace the LG product with a product that is formed from new and/or used parts that are equivalent to new in performance and reliability.


View detailed Warranty Policy information in the Owner's Manual

To claim the warranty, you can submit online a request for service or you can call us on 0844 847 5454. Please have the serial number of your product and proof of purchase ready. We may need these to give you the most accurate information.

Compliance Information

DoC