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HB965TZ

HB965TZ

Warranty Info

Labor : 12 Months
Parts : 12 Months

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For the most accurate technical information regarding features, specifications, installation and operation of your LG product, including all Warranty Terms & Conditions, refer to the Owner's Manual and other documents available for this product.

Acrobat PDF   (Get_Acrobat_Reader)     DjVu   (Get_DjVu_Reader)

OWNERS MANUAL
download list
Filename Release Date Size
English 25/02/2010 1,161K
English 25/02/2010 8,448K

Software Upgrades include Device Drivers and Firmware Updates for specific Models only. Check the Owner's Manual for instructions as not all Models support downloadable software upgrades.

Firmware update for HB405/HB905/HB965 (Ver:HB.8.31.370.C/Date:2013.10.30)
download list
Filename Release Date Size
LG_HB_5200B30.zip 05/11/2013 94,631K
[Operating System(s)]
Windows 2000, Windows 98, Windows XP, Windows Vista, Windows 7, Windows 8, LG Firm

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Firmware update for HB405/HB905/HB965

1.Upgrade to newest program

2. Version : HB.8.31.370.C

3. How to upgrade firmware 
(1) Backend program should have two.
(2) Each file name should be named as LG_HB_5200B30.ROM-00, LG_HB_5200B30.ROM-01
(3) Copy the file to the root folder of USB storage.
(4) Change the HOME menu and Put the USB into the SET and push the enter key, 
Then the upgrade process will be started with the upgrade information.
(5) If the upgrade process is complete, the set will be rebooted with "Complete" message.



Firmware update for HB405/ HB44/HB45/ HB905/ HB965 (Ver: H80239/ Date: 2011.0318)
download list
Filename Release Date Size
H08HIN_FW_239_110314.zip 23/03/2011 314K
[Operating System(s)]
Windows 2000, Windows 98, Windows XP, Windows Vista, Windows 7

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Firmware update for HB405/ HB44/HB45/ HB905/ HB965

1. Update to newest firmware

2. Firmware Version : H80239

3.The way to update Loader Firmware with USB 
   1) Decompress ‘H08HIN_FW_239_110314.zip’ File and copy H08HIN.BIN to USB
   2) Connect USB with the set and then you can see the update process.
   3) Press play button. ( Do not unplug USB until update is finished.)
   4) If update is finished, the power will turn off automatically.



Additioanl Update
download list
Filename Release Date Size
HB965TZ High-Resolution 02/05/2012 N/A

Warranty Info

MANUFACTURER'S WARRANTY SUMMARY

Period of Coverage
Labor : 12 Months
Parts : 12 Months
Warranty Policy : During the Warranty period, LGEUK shall, at its option 1) repair the LG product using new or used parts that are equivalent to new in performance and reliability or 2) replace the LG product with a product that is formed from new and/or used parts that are equivalent to new in performance and reliability.


View detailed Warranty Policy information in the Owner's Manual

To claim the warranty, you can submit online a request for service or you can call us on 0844 847 5454. Please have the serial number of your product and proof of purchase ready. We may need these to give you the most accurate information.

Compliance Information

DoC