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Product Support

  1. Computer Products
  2. Network Storage
  3. N4B2


Warranty Info

Labour : 24 Months
Parts : 24 Months

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For the most accurate technical information regarding features, specifications, installation and operation of your LG product, please refer to the Owner's Manual and other documents available for this product.

IMPORTANT NOTICE : Please ensure you have the latest version of Adobe Acrobat Reader or DjVu Reader installed on your Computer. 

Use the links below to update.

Acrobat PDF (Get Acrobat Reader)

Filename Release Date Size

Not Available

Software Upgrades include Device Drivers and Firmware Updates for specific Models only. Check the Owner's Manual for instructions as not all Models support downloadable software upgrades.

[New UI]New System firmware(version 10124) for N4B2*** which Security Issue was improved.
[New UI]New System firmware(version 10124) for N4B2*** which Security Issue was improved.
Filename Release Date Size
N4B2_Firmware_update_Guide(ew).txt 2K 260468K
[Operating System(s)]
LG Firm

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Notice & Caution

======================================== NOTICE =====================================

Please read and note followings.
Service for problems caused by user mistakes without any notice is not free.

Please check your system before, Firmware upgrade would be failed by unstable system.

This program can not be registered on open web site.
Anyone who registered this Program on open web site will be liable for damages

To obtain the source code under GPL, LGPL, MPL and other open source licenses, that
is contained in this product, please visit 
In addition to the source code, all referred license terms, warranty disclaimers and 
copyright notices are available for download.


Updated System Firmware(Version 10124)of N4B2 (Network Storage Product) is newly 

? Caution

1. Before the firmware upgrade of LG NAS, we recommand you to do configuration backup 
   for stability
2. While upgrading firmware, Stop other works on PC and Be careful for PC Power-off.
3. Give a warning to client user so as not to access LG NAS while firmware upgrading      
4. Upgrade on PC which is installed Firewall or other Security program would be failed.

New Fimware information

? Model Name : N4B2(New UI)
? Firmware Version (System) : 10124
? Firmware name : firmware-N4B2_10124rfke.bin
? Improvement point
  - improve Security issue 
  - familycast functionality is removed because that service is not available anymore
  - Unnecessary information is deleted in log data
? How to upgrade :
 1.If the current FW version is 10124, you don't have to upgrade Firmware.
   Checking System & ODD Firmware is available on LG-NAS_WebMenu --> 
   Configuration --> System --> Firmware update 
 2.Download from Homepage. and extract the zip file.
   -> firmware-N4B2_10124rfke.bin (designate the folder to download)
 3.Click "Search" Button on "System" Category on LG-NAS_WebMenu --> 
   Configuration --> System --> Firmware update --> Manual upgrade Find the 
   And then, click "Upgrade" button.
 4.After upgrading, System will restarts automatically.
 5.Upgrading time will be around 1~5 minutes

Additioanl Update
Additioanl Update
Filename Release Date Size
Download Spec Brochure 02/05/2012 N/A

Warranty Info


Period of Coverage
Labour : 24 Months
Parts : 24 Months
Warranty Policy : During the Warranty period, LGEUK shall, at its option 1) repair the LG product using new or used parts that are equivalent to new in performance and reliability or 2) replace the LG product with a product that is formed from new and/or used parts that are equivalent to new in performance and reliability.

View detailed Warranty Policy information in the Owner's Manual

To claim the warranty, you can submit online a request for service or you can call us on 0344 847 5454. Please have the serial number of your product and proof of purchase ready. We may need these to give you the most accurate information.

Compliance Information



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