Product Support

Appliances > Washing Machines > WM-12311FD

WM-12311FD

WM-12311FD

Warranty Info

Labor : 24 months
Parts : 24 Months

More
Register a Product

Sign in and we will save your information.

Register It Now
Repair Service

If you need Repair Service, submit an online service request.

Schedule a Repair

Help Library

More

Videos & Tutorials

More
  • [Appliances]

    How do I clean the filter located at the front of the drum on my LG Laundry dryer?

    [Appliances]

    How do I empty the water tank on my LG Laundry dryer?

    [Appliances]

    My LG Dryer does not seem to be quite level, how can I fix this?

Downloads

For the most accurate technical information regarding features, specifications, installation and operation of your LG product, including all Warranty Terms & Conditions, refer to the Owner's Manual and other documents available for this product.

Acrobat PDF   (Get Acrobat Reader)     DjVu   (Get DjVu Reader)

OWNERS MANUAL
download list
Filename Release Date Size
English 22/06/2011 404K
English 22/06/2011 2,022K

Warranty Info

MANUFACTURER'S WARRANTY SUMMARY

Period of Coverage
Labor : 24 months(consumer use)
Parts : 24 Months(consumer use)
Exception : 10 Years on Direct Drive Motor only (consumer use only)
Warranty Policy : During the Warranty period, LGEUK shall, at its option 1) repair the LG product using new or used parts that are equivalent to new in performance and reliability or 2) replace the LG product with a product that is formed from new and/or used parts that are equivalent to new in performance and reliability. NOTE: If the appliance is being used in a commercial environment then the LG manufacturers warranty (parts & labour) will be limited to a period of 12 months.


View detailed Warranty Policy information in the Owner's Manual

To claim the warranty, you can submit online a request for service or you can call us on 0344 847 5454. Please have the serial number of your product and proof of purchase ready. We may need these to give you the most accurate information.

Compliance Information

DoC